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Customer Ratings & Reviews

Your price for this item is $389.00
The comparable value price is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 240 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 240 reviews
  • Rated 5 out of 5 stars

    A true best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price always win it was a best buy for real. i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "I'll Help You..."

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quick - politely notifies you of any mistakes - easy to use - and has very helpful "Help" issues. Recommend for all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, decent computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what we need so far. Will be used for streaming videos, browsing, and home use. Decent computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love my Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop I gets on it every week. I'm so glad I went to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work laptop!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a work-from-home laptop. Performs well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife, She's happy nothing else counts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my new laptop. This replaced my old unit which was 6 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. Easy to use and great speed. Light weight and charges quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop has been just what I needed to replace my old desk top computer. It has good speed and it’s easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what was needed for such a great price. Such an easy decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works smooth and no heating beneath it. I’m glad I made a great choice for school work.And oh! Long lasting battery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy For SURE!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted. Would like to have had a backlit keyboard but not a deal breaker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, just what we needed. Customer service was terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 14 year old daughter loves her new laptop. Its light weight large screen and touch screen. So perfect for her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service, Great Product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, everything went great. Geek Squad was great transferred data from old computer and did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for everyday use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! I am a teacher and needed to update the piece of junk they gave me to use. It does everything I need. The graphics are good, and the touchscreen is very responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows 11 computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use the computer for e-mail, facebook, paying bills and searching things on the internet. I don't use it for work purposes. It seems to operate pretty fast. A lot better than my old computer that it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new computer. It’s a great value, and the salesperson was very helpfu.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Basic Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am very happy with this purchase. Very easy to use. My biggest complaint is there is not enough contrast between the letter on the key and the key itself...so in low light situations it can be difficult.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love HP products. Meets my needs every time. great price on this item.

    I would recommend this to a friend