Customer Ratings & Reviews

This was a Christmas gift for a family member. He is thoroughly enjoying it. It was easy to set up and works great for our intended purpose. I would highly recommend.

Great price, easy set up, runs fast and smooth and is easy to use.

excellent product for the money!!! Easy setup, great performance!

Was working on a different brand computer when I saw the ad at Best Buy for this one. I had wanted to get back to using an HP brand and this one met the criteria that I needed. All the new programs/updates/etc. takes some time to learn the new features but I like this purchase and the special sale price was excellent. And I needed a technical help about a couple weeks after the purchase and the lady at Geek Squad was able to make the correction on the computer 'left' click button. Very pleased with all the things I have recently purchased at Best Buy.

I am completely satisfied with my HP Laptop purchase; it fits my needs perfectly and works smoothly. I am also very pleased with adding the Geek service and having them set everything up for me, saving me time and frustration. I am happy with all the additions that I did not have with my old computer which speeds up my progress and increases my physical stamina and production.

Love this! it is truly everything I was looking for in a laptop. Touchscreen, easy to use. The only downside is the mouse is very touchy I’d highly recommend buying a mouse

I like the size. The screen is clear. It is much faster than my old one.

Sleek, compact, fast laptop that is perfect for my daughter’s first year of college. This HP is powerful and easy to setup and use.

I purchased this Laptop for my 13 year old daughter for Christmas. Touch screen and plenty fast. Best Buy price is unmatched

I couldn’t be happier with my purchase of the HP Full HD Touch Screen Laptop. This laptop exceeded my expectations in every way, especially for the price point. One of the biggest highlights is how fast and responsive the laptop feels. It boots up quickly, applications load almost instantly, and switching between tasks is seamless. The lightweight design makes it perfect for working on the go, whether I’m at home, in a café, or traveling. The display is crisp and clear, making it great for both work and entertainment. Battery life has also been excellent—I can get through most of the day without needing to recharge, which is a huge plus. For the price, this laptop delivers incredible value. It’s reliable, efficient, and perfect for everyday use. I would absolutely recommend it to students, professionals, or anyone looking for a dependable laptop without breaking the bank.

Very happy with this sweet laptop. Meets my needs perfectly. Responds quickly, no issues. Screen is clear and bright. Key pressure is smooth. Always pleased with HP products

Fast and very easy to use. Setup was as efficient and easy. overall a very great computer for the price.

The laptop is small and compact enough for storage and carrying. In addition to the touchscreen technology making it a plus

Love this product it have the perfect screen and everything runs smooth on it. Great and great for friends and family

The best purchase that I ever done in a long time speed is excellent the brand is great everything is done as a breeze easy and fast to work with for school or job even a video call is awesome to have a window laptop I recommend everyone to get one this is the excellent item to own I loved mine

Very pleased with my new computer. The screen is very clear. The speed at which it operates is excellent.

perfect size , light weight and extremely fast. An excellent value

I have mixed feelings here..2.5 is probably more accurate. On the plus side the laptop is quick to loard and screen quaity is excellent. My problem, and to me it's a majpr issue is that B;ue Tooth does NOT stay connected. I've adjusted my battery saver and updated drivers as suggested but it disconnects CONSTATNTLY. It also seems to disconnect from the internet occasioally although it reconnects quickly. I might return it is I can't get these issues connected. I have mixed feelings about this laptop. A 2.5 rating is probably more accurate. On the positive side, the laptop is quick to load, and the screen quality is excellent. My problem, and a major issue for me, is that Bluetooth does not stay connected. I've adjusted my battery saver and updated drivers as suggested, but it disconnects constantly. It also seems to disconnect from the internet occasionally, although it reconnects quickly. I might return it if I can't get these issues resolved.

This is my second laptop from HP. This one is Windows 11 with lots of capacity for speed and storage, 8/516 is fast on the internet, my favorites open quickly and the Microsoft Office and Word were transferred seamlessly from the old laptop by the team at Geek Squad. I added the Chrome browser to address a printing issue with the Edge browser.

Decent speed and storage, works better with semi-high load application. Worth for personal usage