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Customer Ratings & Reviews

Your price for this item is $379.99
The comparable value price is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 505 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 505 reviews
  • Rated 5 out of 5 stars

    Christine's laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well priced and a good named brand laptop, Im very happy with the HP laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it’s the best. It’s not heavy battery seems holding good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best laptop from best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop the best kabob I ever buy thank u Best Buy I will definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great shopping experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is just what I needed. It is a updated version of the one I had. Great value, as it was on sale!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to not buy this. This is very slow and very laggy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Performer for Everyday Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this HP 15.6" laptop for a few weeks now, and it's been a really solid machine for my day-to-day needs. First off, the Full HD touch-screen is the standout feature. It's bright, clear, and the touch response is surprisingly good. It makes casual web browsing and navigating Windows feel much more intuitive. Performance-wise, the AMD Ryzen 5 processor and 8GB of RAM handle all my usual tasks—like web browsing with lots of tabs, streaming video, and working on Office documents—without any lag. The 512GB SSD is the real hero here; boot-up times are incredibly fast, and programs open in a snap. It makes the whole computer feel quick and responsive. The natural silver finish looks sleek and professional, and the laptop itself is reasonably lightweight for its size, making it easy to carry around the house or to a coffee shop. My only minor critiques are that the 8GB of RAM might feel a bit tight if you're a heavy multitasker or want to do serious video editing (though it's fine for my needs). Also, while the battery life is decent for light work, it's not an all-day battery if you're streaming video or doing more intensive tasks. Overall, for this price point, you're getting a fantastic package. It's a reliable, fast, and modern-feeling laptop with a great touch-screen. I'd definitely recommend it for students, home use, or general office work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Laptop for Everyday and Professional Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this laptop purchase from Best Buy. The device in excellent condition and was easy to set up right out of the box. Performance has been fast and reliable, with smooth multitasking and quick startup times. The display is clear and bright, making it comfortable for extended work and media use. Build quality feels solid, and the keyboard and trackpad are responsive and comfortable. Battery life meets my expectations for daily use, and the system runs quietly without overheating. Overall, this laptop provides strong value for the price and fully meets my needs for both professional and personal use. I would recommend this laptop to anyone looking for a dependable and well-performing system, and I am pleased with my experience purchasing from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy switch to HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a loyal customer to another well known name brand in electronics/computers, and I took a chance on buying this HP laptop. I like how sleek it is, and how light weight it is. Since getting everything set up I am really liking the soft touch keyboard, the sound of the stereo system as I stream music, the speed at turn on, the speed of the processor and the touch screen. It is turning out to be well worth the switch and the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable, Fast, and Perfect for Everyday Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop delivers exactly what most people need and does it well. The Ryzen 5 processor is quick and responsive, handling everyday tasks, multitasking, and work applications without slowing down. Boot times are fast thanks to the SSD, and everything feels smooth and efficient. The touch-screen Full HD display is bright, sharp, and very responsive, making browsing and productivity more enjoyable. Battery life easily gets me through a full workday with normal use, which is a big win for portability. The laptop is lightweight, well-built, and has a clean, professional look. This is a solid, dependable machine that balances performance, storage, and price. It’s not trying to be flashy...it’s trying to work, and it succeeds. Great value for students, professionals, and everyday users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I was looking for in a laptop. From the size, processing speed, to the memory and crisp picture. It may not be the latest and greatest but its still an overall great laptop. I absolutely recommend this laptop for anyone looking to find a solid and well balanced laptop for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop and I am very satisfied with it. It is compact, easy to use and works perfectly on my computer. The file transfer is fast and have not encountered any problems so far. Very good value for money. I recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for college life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our daughter’s first college laptop. Loving the touch screen! Very user friendly. Light weight yet big enough screen size. Perfect for college life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Works perfectly. The battery last long time.l, and the screen resolution is great. Also, the CPU power is very good for this price. I recommend this laptop to anyone who is looking for a good laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good product, nice size for the price, touchscreen, and enough space for the intended purpose. I purchased it for my 16-year-old grandson who is learning how to trade stocks. This laptop serves the purpose for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work, school, and games!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love it! It’s actually better than I expected! Easy to use, quick in speed, and great battery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kk computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy, size and speed are great . It is perfect for our needs. Was a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the HP laptop. Very fast and easy to get used to. Perfect size and weight all around just a perfect computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what i needed it for.....display is clear and bright and as soon as you turn it on its ready to go so its fast also light weight and great price. I totally recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great day pc for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very fast ilike the touch screen. The AMD processor works very well. It could use more USB ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live this Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough good things about this laptop. My last one was a Lenovo and I’m glad I bought a HP this time. Great speed and beautiful display. Battery life is decent too.

    I would recommend this to a friend