Customer Ratings & Reviews

Not my style , but I think it’s a good choice for a simple routine

Ample screen size. Good clarity. The Geek Squad was helpful, personable & professional!

Does everything I need it to, speed, great picture,

A good computer for what I need, and for the price--it was on sale. It is a bit slow.

The computer works fine. But for gaming? I wouldn’t really recommend it because the processor to run high quality performance games not a chance

laptop dosent allow use of other search engines I think cursor is dissapearing on this right now it doesnt have loud enough sound freezes sometimes and you have to restart

Kinda slow and the keyboard is noisy. But works fine if you need something affordable for school and work.

It's just like any other Lap Top, for everyday use

I like everything about the laptop except for the speed. Personally, I’ve never had a computer that moves that slow but it gets the job done.

The laptop won’t connect to the Internet and to have to pay to get it fixed is crazy. Even if refurbished it said it was in excellent condition. That was false advertising.

Smaller screen and keyboard compared to my previous laptop. I am still trying to acclimate myself to my new device.

I was told by the store manager, Mike that I would receive $50 if I sign up for a best buy credit card. He said $50 would be deducted from the charge of $529.99 Unfortunately this is not true. The charge for the computer was $319 and I also paid 179.99 for Geek squad protection plus sales tax of $30. Total $529.99. I feel like I was scammed into getting a credit card. I have not received the credit of $50 but I did get the bill for $529.99. Also I have no proof thst I paid $179.99 for Geek squad. I will not buy anything from Best Buy again.

Working fine except speaker is very tinny sounding and isnt very loud.

Overall acceptable. Battery life is terribly. In this day and age i would expect longer usage. Stuck with it now.

Purchased about two weeks ago, worked great for a while now nothing!

I didn’t like this computer at all. It looked tampered with when I first got a glimpse at it and the touch pad was not aligned right so everything I tried to click, doubled clicked. It was slow and I couldn’t for a moment play games on it. So. I sent it back

Unfortunately, attempted to set up the laptop today (1/2/25) and will not power up. Power key only flashes once and goes out. Checked outlet with other devices to ensure power is reaching the laptop. Going to return today.

Not happy with it cause windows 11 really sucks it doesn’t let you move the time and date on the lock screen and I find that very unbearable that nobody couldn’t help me and not having me a charge to get something done

I purchased this laptop, because it stated it had a backlit keyboard, but it does not. I returned it,

Good, basic laptop but very slow to process information