Customer Ratings & Reviews

My 6 year old grandson found this computer easy to navigate. We use it for homework.

This laptop is perfect for my son to use at school.

This laptop is just what i wanted. While I don't use the touch screen much, it comes in handy at times. The screen is really sharp.

This laptop is a good choice for students, professionals, and home users who need a reliable, responsive device for everyday computing tasks. It provides good value for its price and performs well within its intended use.

My daughter loves it, very helpful with doing her work

Excellent computer. I’m satisfied with this computer.

I bought this for my aunty because she’s an author and needed it to finish her book. She was overwhelmed with joy when she received the laptop. When we spoke again three months later, one thing she kept praising was the laptop’s battery life.

Overall, I am happy with this computer. There are a couple things though that I do not like. The first thing is that it is hard to find the power button! This is the first laptop that I have had where the power button is located in the top row of keyboard. Usually it is separate, and located above the keyboard. I have no idea as to why this was changed! Next is the fact that the arrow key is so small, and the scroll bar on right side of computer is so thin/narrow. I wish that I would have known these things before I purchased this laptop.

System seems very fast. Glad to purchase another HP.

First new personal laptop I've had in over 10 years. It offers everything I wanted and more. My experience with the Geek Squad team was the Best part of my purchase. They took extra time with me to make sure that an "older" person understood the ins and outs of a huge jump in technology. I will continue to use Best Buy for my technology needs.

I picked out this computer because I have had good experiences with HP laptops. I wanted the new laptop for school, and I found this model meets all of the required specifications.

Overall, I have everything I need on this computer for my needs, am pleased with performance so far, happy with my choice. The one feature I miss from my old Surface Pro is the backlit keyboard, but will never spend what a Surface costs just for that feature.

Works well no complaints.great for online college class!

Great labtop for the price. Screen is good. Performance is great for office and general home use.

My sister in law needed a new laptop and Bestbuy had the best holiday price. I was able to reinstall her software and photos with ease. I suggest this for someone that is not a power user but need a computer instead of a mobile device occasionally. Great price under $300

It is quick - politely notifies you of any mistakes - easy to use - and has very helpful "Help" issues. Recommend for all.

My 14 year old daughter loves her new laptop. Its light weight large screen and touch screen. So perfect for her

Works for what we need so far. Will be used for streaming videos, browsing, and home use. Decent computer.

The product is very good. hp product is always good.

It has worked perfectly for me and I can recommend it 100%.