Customer Ratings & Reviews

HP is always a good choice but this was a steal, got it on red tag clearance sealed box brand new and I love it fast and good sound good screen good battery good system nice full size keyboard with number pad

I was looking for something for school and work, and this option turned out to be excellent! It exceeded my expectations in terms of price, speed, and storage capacity. I had done several comparisons, and the Best Buy team helped me make my decision by answering all my questions about the product.

I needed a new computer for school and purchasing this was just what I needed to make this upcoming semester a lot smoother. With more storage and a slim look it is convenient and easy to carry without the unnecessary force to fit your in your bag, and it’s light.

Nice Little Laptop, it's fairly fast & batterytime is ok. Touch screen is a nice touch.

Very easy to use, fast. Excellent resolution. Great value.

Runs smoothly and great price for what I got. Does everything I need it to do and a little bit more love the size as well perfect for my needs

Lightweight, great performance and color. Touch screen, Im quite satisfied.

My HP laptop is easy to use and was very easy to connect to my HP printer. The keyboard is a great size for me. The screen is large and easy to see everything easily.

This was a Christmas gift for a family member. He is thoroughly enjoying it. It was easy to set up and works great for our intended purpose. I would highly recommend.

I bought this laptop and I am very satisfied with it. It is compact, easy to use and works perfectly on my computer. The file transfer is fast and have not encountered any problems so far. Very good value for money. I recommend!

Was working on a different brand computer when I saw the ad at Best Buy for this one. I had wanted to get back to using an HP brand and this one met the criteria that I needed. All the new programs/updates/etc. takes some time to learn the new features but I like this purchase and the special sale price was excellent. And I needed a technical help about a couple weeks after the purchase and the lady at Geek Squad was able to make the correction on the computer 'left' click button. Very pleased with all the things I have recently purchased at Best Buy.

Bought for our daughter’s first college laptop. Loving the touch screen! Very user friendly. Light weight yet big enough screen size. Perfect for college life

Love this! it is truly everything I was looking for in a laptop. Touchscreen, easy to use. The only downside is the mouse is very touchy I’d highly recommend buying a mouse

I purchased this Laptop for my 13 year old daughter for Christmas. Touch screen and plenty fast. Best Buy price is unmatched

Fast and very easy to use. Setup was as efficient and easy. overall a very great computer for the price.

I am completely satisfied with my HP Laptop purchase; it fits my needs perfectly and works smoothly. I am also very pleased with adding the Geek service and having them set everything up for me, saving me time and frustration. I am happy with all the additions that I did not have with my old computer which speeds up my progress and increases my physical stamina and production.

perfect size , light weight and extremely fast. An excellent value

The laptop is small and compact enough for storage and carrying. In addition to the touchscreen technology making it a plus

This is my second laptop from HP. This one is Windows 11 with lots of capacity for speed and storage, 8/516 is fast on the internet, my favorites open quickly and the Microsoft Office and Word were transferred seamlessly from the old laptop by the team at Geek Squad. I added the Chrome browser to address a printing issue with the Edge browser.

Great budget laptop. Plenty of storage and a decent processor to handle basically anything except gaming