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Customer reviews

Rating 4.7 out of 5 stars with 562 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 562 reviews
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works smooth and no heating beneath it. I’m glad I made a great choice for school work.And oh! Long lasting battery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great! However, Microsoft Edge was not set up for my wife (this is her laptop). The profile is set up for me. If I delete a favorite from her new laptop - it deletes it from my desktop. How do I change the MS Edge to a profile for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great labtop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great labtop for the price. Screen is good. Performance is great for office and general home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with the Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy with the intention to purchase this product after doing research on comparable products, HP and other brands. There was a HP rep on site who answered my questions and reassured me I was making the right decision. The product is working fine for what I need. I use this laptop for emails, internet surfing, and printing out forms. I also like the 512gb storage for potentially adding music, photos, and files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop has been just what I needed to replace my old desk top computer. It has good speed and it’s easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop to get stuff done

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my wife during Christmas time and great specs and works for her perfect and keyboard is awesome and the add if the touchscreen is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister in law needed a new laptop and Bestbuy had the best holiday price. I was able to reinstall her software and photos with ease. I suggest this for someone that is not a power user but need a computer instead of a mobile device occasionally. Great price under $300

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. Easy to use and great speed. Light weight and charges quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good machine. It works well and is easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was extremely easy to set up. This is the first time owning a touvh-screen. I would reccommend the HP laptop to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nanny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop & size is perfect & easy to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP model is everything as advertised; it is light, compact, fast and responsive. Everything that I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality laptop, affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality laptop, solid speed and awesome touchscreen. Does everything I need it to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed and expected Very fast, good screen quality. It didn’t take long to configure the printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful computer for the money. If you want a gaming laptop; not for you. If you want a solid workhorse computer; this is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these laptops. Well worth the money. The graphics are great and play games great and anything else you need to do.I bought one as a gift and they are equally impressed with the performance and speed of the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my husband for Christmas. He loves it! I already have this laptop & knew it would be perfect for him. It does everything that we need to do & at super fast speeds. And it is at a great price. I would highly recommend this laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i needed very nice high speed and touch screen yay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. I got this because I’m going back to school. It runs great and the colors on the screen are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Order always delivered late

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is fine but pleas stop using Fed Ex to ship with. Our orders are always late now with Fed Ex and never arrive in time.

    I would recommend this to a friend
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