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Customer Ratings & Reviews

Your price for this item is $479.00
The comparable value price is $649.99

Customer reviews

Rating 4.7 out of 5 stars with 350 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 350 reviews
  • Rated 3 out of 5 stars

    Wish I had known before purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly, there is no backlight for the keyboard! Had I known this in advance I never would have bought this laptop. In my advanced years (75) my eyesight is not near what it once was, thereby making this item hard to use! The other problem is constant popups regardless of what else I’m doing! ,

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. Price dropped shortly after I purchased definitely not happy about that!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as a school laptop. Battery life is mediocre so always keep your charger on you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for backup. This is the one I use for vacations trips.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great. Starts up quickly and does what I needed for daily tasks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working fine. Light weight and portable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase and I highly recommend. Good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows 11 upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    receieved the laptop and it was as expected so I am happy. I needed an upgrae fro Windows 11.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop which I bought from Best buy seems to be good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I use the laptop for it exceeds my explanations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to great specs for the price, not used often, but it will do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase Hp with current configuration vs other brands

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyers Remorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible don’t buy it it doesn’t turn on consistently, keys work when they want to it is the biggest disappointment in purchasing

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hp replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice replacement for an older laptop. Windows 10 no longer supported.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    little slow for my taste

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way to plasticy. i thought 16gb ram will be good enough. but the laptop feels super slow. not sure if its the processor. i am not sure. other than that everything else looks good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not great, and touch pad sometimes doesn't seem sensitive enough. Wish it bent back further.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life a lot shorter than they wrote in the description. Other than that it is pretty good laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need back light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No backlight. Its hard to see the buttons especially when working where the lighting is poor. The battery runs out faster than my old HP.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough for the job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For daily reviews and news, periodic meetings, it does the job. Just enough for the price. ty ehk

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic good computer Low price but it’s ok to do basic activities

    I would recommend this to a friend