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Customer Ratings & Reviews

Your price for this item is $479.00
The comparable value price is $649.99

Customer reviews

Rating 4.7 out of 5 stars with 350 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-350 of 350 reviews
  • Rated 3 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, no backlit though. Battery is fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review contingent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift. It is currently unopened.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchase limits suck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing limits. Are annoying. The computer is good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased during Black Friday 2025 and the battery is going from 100% to 0% in 3-4 hours. Reviewed the settings and all are set to allow for longer battery life, but still needing to be plugged in after 3-4 hours of regular use. It's unclear whether this particular one is a lemon or if it's an issue with the model.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Reasonable good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably good. Performs well. Not the best in terms of build quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1 hour Battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery does not last long maybe goes a little bit over 1 hour. Definitely not what I expected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts about 3 hours at best. Marketed as 15.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was amazing ! Answered lots of questions for me and explained a lot! Love the computer tons so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HP Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I needed but I had a resl hard time at the store with sales people. Still haven't used it but I am sure it's what I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop HP computer is great. Easy to work with and love touch screen.

    I would recommend this to a friend