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Customer Ratings & Reviews

$495.99
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Comp. Value: $649.99

Customer reviews

Rating 4.7 out of 5 stars with 469 reviews

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  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 469 reviews
  • Rated 5 out of 5 stars

    Great laptop for a great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I could want in a personal lap top is in this computer. It's high speed is just what I need when I am researching and downloading heavy genealogy files. The extra bonus is the numerical keypad. I never had one and now I am wondering how I lived without it. HP just knows how to do it right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keyboard is a little small but i like how light it is and the speed of the processor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More laptops !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and good quality for the price works well with my photography projects and Screen is bonus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, fast and very smooth I wish the volume was louder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is using this product and so far he said that has perform well beyond hos expectations. He will continue getting familiar with the features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A reliable machine for standard office tasks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only real drawback is the placement of the power button, which sits uncomfortably close to the Delete/Backspace keys. The overall build quality is slightly better than what you’d normally expect from a budget laptop. The keyboard does feel a bit cheap, and the display is very much in line with the price range, but neither is a deal‑breaker. On the positive side, the laptop performs well for everyday use, and the touchpad is good. I would recommend it to anyone who needs a reliable machine for standard office tasks such as working in Word, Excel, and similar applications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the computer is everything i expected and more. the whole process from purchase to phone conversations to geek squad setup and support went flawlessly. i would recommend best buy/total membership support to anyone buying any sophisticated electrnic device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box Bargain

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop at a great price. Had no problem transferring the data from my old laptop to my new one. Graphics and screen quality is exceptional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does not have a lighted keyboard and you have to use it in a well lighted room or with a usb or clip on light at night. It does come with Mcafee total protection at a good yearly price. It has co-pilot and office 365 for year free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than our previous laptop.. won't mention name, that used the other type of operating system. We have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money - works efficiently!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a very good price! I really liked the specs of this laptop. After using it for a week, touch screen works amazingly smooth. Yet to test battery life and would have better experience after a month or so. Tried multi tasking and core i5 processor comes very handy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use! Fast and battery is good. It lasts long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived before the delivery date, perfectly packaged! The laptop performs very well and meets all my expectations. Configuration: HP 15.6” Full HD Touch-Screen, Intel Core i5-1334U (2023), 16GB RAM, 512GB SSD. Great performance and excellent value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace an old computer and found this one. It had all of the features I was looking for at a great price. I've had this a little over a month and it has worked flawlesslessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin my new HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning the new service of my computer. So far it's great. Do not know why I didn't get a newer model sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the screen size. Great for a laptop. Nice to have side number keys which will be used more end of year finances. Have to learn a few newer items but has been helpful. Good for my needs and great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the price, great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am no expert but as a general consumer who has used a Dell for the past 10 years - thought I'd give the HP a try because the price couldn't be beat for a system that was comparable. That said, I appreciate the ease in which everything works. My only complaint is that the camera pixels are a bit more "grainy" than what I've experienced in my Dell computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a fabulous computer and worked really smooth and fast. It was light weight but durable. Ultimately we realized a Mac book was more suitable for needs so returned for that . Otherwise great product !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good college laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good laptop for college students. Easy to work with, very fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are impressed with the computer. It is very fast and user friendly.

    I would recommend this to a friend
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