Customer Ratings & Reviews

The computer works fine. The ads are popping at random times though. It is a little annoying. Overall, would I am very pleased with the computer performance.

It was good product. HP Battery life is Ok. Touch screen.

Excelent laptop. It is very fast, the display looks amazing.

Great purchase for an awesome price it is worth it

Got this laptop for a great Black Friday price. Great specs! (13th gen i5, 512 GB SSD, 16 GB memory, touchscreen) It's got enough extra capacity to last me a long time.

Great!!! This is a good investment for school work and its fast too.

It's a really good laptop, but the battery does not last very long. the unliquekeyboard is somewhat of a problem at times but you can buy a keyboard light that plugs into the u. SB port.

This notebook did everything that it was supposed to do, but it didn’t do one thing that I wanted - connect to my HP dock and project to two external monitors. I learned through this experience that the USB-C port has to be labled with a thunderbolt, the DP logo or at least 40 gbps output. I will return the notebook to Best Buy.

I needed a new laptop for school and this one is perfect, I love all the features

The laptop was purchased as a replacement. It’s much lighter than my old HP laptop. Just wish there were more usb ports other than that, I love my laptop.

This is my first new laptop in many years. So far it has proven to be a good laptop, Obviously a lot faster than my old one

Enjoying this laptop. Keyboard has large letters and still has room for number pad. Love the touch screen. Lightweight for easy transporting. Very happy with this model.

Love it. Very fast. Would recommend. Wished it came with booklet

This laptop is better than my previous HP laptop. I would recommend it for others to purchase.

Excellent product that works perfectly well with no issues. I have fallen in love with HP computers now, and will recommend it to anyone needing a pc.

I recently purchased another budget-friendly laptop from Best Buy, and the entire process was smooth from start to finish. The selection made it easy to find an affordable option that met my needs, checkout was quick, and the next-day delivery was impressively fast. Everything arrived on time and in perfect condition. Great experience overall—efficient, reliable, and convenient.

Fast & has lots of storage, but limited USB ports!

Shipping was quick. Thin but sturdy. Love the feel and use of touch screen. Plan to use for my small business, everything transferred over easily.

It’s nice for school work and wanting to watch YouTube in bed or stuff like that helps me get a lot done in a day.

I have had this laptop about 2 weeks and so far so good! Best Buy helped me set it up and I am really enjoying my new laptop so far.