Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $549.00
The comparable value price is $649.99

Customer reviews

Rating 4.7 out of 5 stars with 97 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 97 reviews
  • Rated 5 out of 5 stars

    Be aware of the limitations!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This notebook did everything that it was supposed to do, but it didn’t do one thing that I wanted - connect to my HP dock and project to two external monitors. I learned through this experience that the USB-C port has to be labled with a thunderbolt, the DP logo or at least 40 gbps output. I will return the notebook to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working great and it was easy to transfer the information from my old laptop to the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the fastest loading laptop that I have ever had and I have had quite a few.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time I use HP laptop, The Laptop is fast enough for work. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the HP laptop is working well. It's reliable and overall performance is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our first HP in a long time!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get set up, liking it so far. The folks in our local Best Buy were able to get the needed part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good small computer. takes up much less space and is working really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has been amazing so far. Runs smoothly with no trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as expected. I’m very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money - works efficiently!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a very good price! I really liked the specs of this laptop. After using it for a week, touch screen works amazingly smooth. Yet to test battery life and would have better experience after a month or so. Tried multi tasking and core i5 processor comes very handy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Laptop for me!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for a great price! It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid system, great for general applications!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, light weight and easy to use for work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would have given 5 stars, but

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB C port does not support dual monitors. This important piece of information should have been front and center in the product description. I would have purchased a different model had I known.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop; easy to navigate and love the touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid HP laptop at a good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it during Black Friday sale at a great price. It is a solid, mid-range options for everyday tasks and light entertainment. The speed and responsiveness on the machine is good, overall it is lightweight and touchscreen is smooth. Copilot features are a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, doing well, appears to be doing all that I ask, so fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office manager

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, dependable, fast, and very good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good budget student laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected as well suited as a student laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wayne

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Easy to operate. Fast operating system.

    I would recommend this to a friend
Sponsored