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Customer Ratings & Reviews

$729.00
Save $70.99
Comp. Value: $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1933 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,933 reviews
  • Rated 4 out of 5 stars

    My new hp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had problems with it so far. Runs fast too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the new computer and how the Geek Squad helped transfer all the data from the old computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memorial Day Sale!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this processor, hard drive, and memory!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer - but was advertised wrong.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop - but it was advertised with a backlight keyboard which it does not have. I really wanted this feature since I work in low light situations a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that the udbc port is not compatible with video to use multiple monitors for work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this laptop. It works very well for what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought an HP.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had an HP computer but purchased a different one because of the price -MISTAKE. I had to bring it back and bought this HP and I am very very happy. I like the improvement they have made with the opening hinge. Previously it has 2 small one and mine broke. Now this new one has a nice, all the way across, hinge. Much sturdier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    lap top review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine price was right and I had points as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Windows 11 seems to be like Windows 10 but with a little upgrade to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, great device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for a family member, they are very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so loving my new laptop. It's everything I could've asked for and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i I had a good deal when i bought my laptop. The agent who assisted me was fantastic and customer service oriented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Xmas gift for my nephew. He loves it, Arrived on time.. Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rebecca Perez

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is amazing. Love the features and the keyboards. New windows program is Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the laptop. The speed is perfect for my work at home job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good replacement computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer. My only complaint is that sometimes the trackpad clicks from the underside. Good other than that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    College Freshman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my daughter. She is really enjoying the speed and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing a girl could use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new labtop easy to work with

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything has worked great. I am not a tech person so my time using it is limited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. No issues so far. Quick process time.

    I would recommend this to a friend
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