Customers appreciate the laptop's overall performance, processor speed, and touchscreen functionality, making it suitable for daily tasks and inventory work. Its portability and screen size are also well-received. However, some customers have expressed concerns about the battery life and potential overheating issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,936 reviews
Rated 5 out of 5 stars
ITS A MAJOR UPDATE
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
SO FA SO GOOD ITS GOING GOOD. i WAS A LITTLE BIT DISAPPINTED IN THE BEGINNING I PURCHASED THE WRONG EXTENDED MONITOR BUT I HAVE THE RIGHT NOW NOW AND IT WORKS.
I would recommend this to a friend
Rated 5 out of 5 stars
Good replacement
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just what I was looking for and was on sale for a good price. It is very similar to the one I had.
I would recommend this to a friend
Rated 5 out of 5 stars
new laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it, just wish keys were not rubber. Great Deal
I would recommend this to a friend
Rated 5 out of 5 stars
Love it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the HP laptops, this is the third I have bought and use them regularly. Will continue buying as long as they continue working.
I would recommend this to a friend
Rated 4 out of 5 stars
senior purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ok price. I wish they spent more time helping you learn the new computer.
I would recommend this to a friend
Rated 5 out of 5 stars
hp computer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the price the computer is great! Accesses the internet much faster.
I would recommend this to a friend
Rated 5 out of 5 stars
Great value!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent purchase, I love how fast it downloads apps, I recommend item
I would recommend this to a friend
Rated 3 out of 5 stars
Great product but not battery life
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Computer is a great size and has the power I need to multitask. The battery life is not what I thought it would be. There is minimal time between needing to plug it in.
I would recommend this to a friend
Rated 1 out of 5 stars
Disappointed, came with totally wrong power supply
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm disappointed with this purchase because it came with the wrong power input interface. This HP laptop needs a traditional AC 7.4mm–5mm connector but BestBuy gave me a USB-C connector. This model does not take charge over the USB-C interface. I bought This laptop Open/Box which offers three levels condition (Excellent, Good, Fair). I paid the highest, "Excellent Condition" which reads "Includes all parts and accessories. Packaging may vary or be absent."
My disappointment comes from the fact that I should have received all the correct parts and not anything less. I brought the laptop home and went away on a one-week-long trip. Now that I opened the box I realized I can't charge the unit and the laptop battery is depleted so I can't tell now if the laptop is functional or not until I find a proper power input.
I believe this is a failure from the BestBuy team who failed to do a proper inspection of the box before giving it to a customer.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Personal laptop
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
While not top of the line, this was exactly what I was looking for and at a reasonable price
I would recommend this to a friend
Rated 5 out of 5 stars
Laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple, straight to the point laptop. Not a big time user or gamer, just web surfing and email.
I would recommend this to a friend
Rated 5 out of 5 stars
Medical Assistant
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I enjoy using my laptop helps a lot with work and schooling helps a lot. Perfect size.
I would recommend this to a friend
Rated 4 out of 5 stars
New Laptop
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
it is too early to give a higher grade. I have had this laptop for less than a month. I have not utilized windows 11. I did have some issues in the beginning. They seem to be okay now.
I would recommend this to a friend
Rated 5 out of 5 stars
Great computer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
As usual the buying process online was flawless. This computer was easy to set up & easy to use. This computer was perfect for my needs. Would recommend this to friends.
I would recommend this to a friend
Rated 5 out of 5 stars
I love it
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great both for playing and working and the best is the touch screen
I would recommend this to a friend
Rated 4 out of 5 stars
No backlit keyboard
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
No backlit keyboard as advertised, what a drag. Probably better return.
I would recommend this to a friend
Rated 5 out of 5 stars
Easy to use
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Smooth operation does what I need it to do . Only regret is unlit key board but otherwise good value for the money
I would recommend this to a friend
Rated 4 out of 5 stars
new tool
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
so far so good, all new to me, last computer ancient desktop.
I would recommend this to a friend
Rated 5 out of 5 stars
Lap Top - Internet set up
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Appreciate the suggestion to select this lap top and the help I received from the Total Membership staff to get me up and running.
I would recommend this to a friend
Rated 5 out of 5 stars
Touch screen laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am so happy with this touch screen laptop.
I love that the numbers are also on the side.
Easy to set up and use.