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Customer Ratings & Reviews

Your price for this item is $529.99
The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 1058 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers consistently note the excellent overall performance and responsive touchscreen as major highlights of the 15.6" Full HD Touch-Screen Laptop. Many appreciate its portability and large screen size, while some users express concerns regarding battery life and the limited number of USB ports. A few also mention occasional fan noise and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,058 reviews
  • Pros mentioned:
    Overall performance, Processor speed, Touchscreen
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Stylish but Too Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month of daily use, I’ve gotten a good sense of what the HP - 15.6" Full HD Touch-Screen Laptop (Intel Core i7, 16GB Memory, 512GB SSD, Natural Silver) does well—and where it falls short. First Impressions: Unboxing it, I was impressed by the sleek, Natural Silver finish. It has a premium, professional look that makes it feel more expensive than it actually is. The build quality feels solid yet lightweight enough to carry around campus or to a café without being a burden. Performance: This is where the laptop shines. Powered by an Intel Core i7 and 16GB RAM, it’s quick and responsive. Multitasking is smooth—I often have multiple Chrome tabs, spreadsheets, streaming, and Zoom calls running together, and it handles them without freezing. The 512GB SSD ensures fast boot-ups and quick file transfers, which has really improved my workflow. Display & Touchscreen: The 15.6" Full HD display is sharp and vibrant, great for streaming movies or editing documents. The touchscreen is responsive and accurate, making scrolling, zooming, and quick navigation feel natural. For casual design work or flipping through slides, it’s a big plus. The Downsides: Audio: My biggest complaint is the speaker volume. Even at 100%, it feels too quiet, especially in slightly noisy environments. Watching movies without headphones just doesn’t feel immersive, and video calls can sometimes be hard to hear. For a laptop in this price range, the sound system should be stronger. Battery Life: On moderate use (browsing, video streaming, Office apps), I get about 4–5 hours, which is decent but not outstanding. For students or professionals who are often on the go, it means carrying the charger most of the time. Heat & Performance Under Load: While it performs very well for everyday use, I noticed some heat and minor slowdowns when I tried heavier tasks like basic video editing. Not a dealbreaker, but worth noting if you plan on doing resource-heavy work. Verdict: This HP laptop is a solid, well-rounded machine for students, professionals, and everyday users. It delivers strong performance, a beautiful screen, and a premium design. The downsides—mainly the low speaker volume and average battery life—keep it from being perfect. If HP can boost the audio quality and give the battery a little more stamina in future models, this laptop would easily be one of the best in its class. Until then, it’s a dependable choice with a few quirks, but overall a good companion for work, study, and entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Goob buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this laptop for everyday use I’ve been using it every day for a while now, and it’s honestly been great for my usual tasks—whether I’m juggling a bunch of browser tabs, video calls, or just kicking back with some Netflix. It boots up fast, runs smooth thanks to the Intel Core i7 and 16GB RAM, and the touchscreen is surprisingly handy. The battery holds up well during the day, and I love that it charges super quick when I need it to. Plus, the design is sleek and lightweight enough to carry around. Definitely a solid pick for anyone who wants a no-fuss, reliable laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this laptop suits my needs. I find the 15.6 inch comfortable in my lap. The battery doesnt last as long as my macbook but i will compromised for the full keyboard and screen size. I love this screen size and its 16:9 aspect ratio for fitting many windows side by side. I tried to play a game “Fae Farm” and it got really hot, fans were off the chain and drained my battery from 100% to 80% within 30 min. Overall if you’re looking for a laptop to do anything not gaming related, this works perfectly. It is pretty fast and the touch screen makes things even quicker and more convenient. I am pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed, Touchscreen

    Rated 4 out of 5 stars

    Great school laptop for the $, but not premium!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance of this Laptop is fantastic. It helps my daughter power through her schoolwork and never stutters. The screen is great, and the touch screen helps with surfing the web, as well as completing tasks. Viewing angles are good, and the camera cover mechanism is a great touch to ensure privacy. I would give it 5 stars, but the plastic base and plastic keys are a disappointment a bit. That part does not feel Premium.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this laptop from Best Buy, and overall, I’m very pleased with my experience. The buying process was smooth online, and the online assistant staff was helpful in answering my questions and helping me choose the right model for my needs. Performance: The laptop runs smoothly for everyday tasks like browsing, streaming, and working with documents. The processor is fast enough for multitasking, and I haven’t experienced any lag or slowdowns. Display & Design: The screen is bright and clear, making it comfortable to watch videos and work for extended periods. The design is sleek and modern, and the laptop feels lightweight and portable, which is great for taking it on the go. Battery Life: The battery life has been impressive so far, lasting several hours on a single charge. This makes it convenient for both work and leisure without constantly needing to plug in. Value: For the price, I feel like I got a great deal. HP laptops are known for their reliability, and I appreciate the warranty and support options available through Best Buy. Overall: I would definitely recommend this laptop to anyone looking for a reliable, affordable, and well-performing device. It’s a great fit for students, professionals, or anyone needing a solid everyday laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    No Lag, Just Swag: Testing HP’s i7 Laptop in Real

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Good: • Excellent mix of power and portability • Crisp 15.6" touchscreen very great for work and browsing and the screen is very comfortable for eyes • i7 + 16GB RAM is mazing through heavy multitasking (I compared it with other devices that I used in the past) • Fast 512GB SSD with quick boot times, I never expect this – Amazing! • Silver finish stays very clean when I compared it with my previous darker models Considerations: • 5-6 hour battery may need charging for all-day use, this is due to intensive work Final Verdict: • Reliable daily driver for work and media. • Very perfect for professionals/students, not hardcore gamers I recommend it for office users, students, home needs but not for gamers or video editors

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Outstanding Performance and Design – A Top-Tier Co

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer delivers exceptional performance and reliability, making it an excellent choice for both professional and personal use. Its high-speed processing capabilities, sleek design, and user-friendly interface contribute to an overall outstanding user experience

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop gets the job done literally. I primarily use it for working remotely and connecting to a Remote Desktop. It does just what I need it to do in that regard. However, there are some things that I dislike about the laptop. I really hate that it doesn’t have the option of a backlit keyboard and I should’ve read the description closer. Also, I don’t like that the only way to unlock the laptop is by typing a numeric code. I wish it had a fingerprint reader or facial recognition. Ultimately, this laptop was not my first choice but my top choice sold out and I needed something fast for work. It’s my fault for assuming this laptop had the same features as a comparably priced laptop at another store. At that time, I had been looking at laptops so long online that I must have started seeing what I wanted to see in the laptop features. I really do like the laptop other than those two things tho. The speed is great and the battery has been excellent so far. Now if only I can make my hands stop accidentally hitting the touchpad and moving the curser while I type… that’s also a huge issue for me so far with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Comfort

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product in terms of price and quality. It's fast, has a long-lasting battery, and charges quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touchscreen

    Rated 5 out of 5 stars

    Recomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fast computer, super complete with touch screen, I am satisfied, I recommend it, Great for work and school, battery lasts well

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it.. it is very light weight.. fast process..

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Laptop hp is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, i like touchscreen and 16gb ram and size also

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Nice reliable HP laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, powerful and efficient laptop. Good display and touch screen capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great but no back lit keyboard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer but do have 1 gripe with BB specs they listed. This computer DOES NOT have a backlit keyboard which is one of the features I was looking for. Purchasing was very easy. Less than 15 minutes out the door. With the backups I had with MS, pulling previous computer info over was very easy. There are quite a few updates on initial startup, but that was expected. So far very much like and would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Memory & Fast Working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works great and fast. The touch screen is just a bonus. I use my laptop for college along with my other shops that I am currently opening up into. I also use my laptop to book appointments, online shopping, checking emails. etc. Also, the battery life last longer than expected. Everything works all the buttons, and you only have to touch it lightly. It is slim and doesn't weigh me down when going to all my classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesmen at bestbuy was young, but he was very professional, clean, and honest. He was a finance major and not computer gaming person, but he knew alot about computers. I told him what I was looking for and my budget and he showed me three options. This computer was by far the best option for the buck. It works great for my small business. I am really happy with the entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I just bought it two month ago and haven’t had any problems. It girl all my class work and retains everything. Also, it’s very strong to hold all my coding in python for my engineering class. I am a freshman in college and have not doubt that it will get me thoroughly high school experience. Thanks you to the best but clerk that help me get the best deals an protections

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great overall. I thought it would have a fingerprint sensor but not with this model. I like the camera curtain. I like that it’s touch screen and has good enough space for work files and such.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️ Excellent Touchscreen Laptop at a Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought an HP touchscreen laptop for $529, and I’m very impressed with what it offers at this price point. The design is sleek and lightweight, making it easy to carry around for school, work, or travel. The 15.6″ Full HD touchscreen is bright, clear, and very responsive — perfect for browsing, streaming, and quick navigation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, perfect compute, go for home work good for school

    I would recommend this to a friend
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