Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5408 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Laptop's price, ease of use, and performance. Many appreciate the screen size and lightweight design, while some noted that the battery life could be improved. Positive feedback also highlights sufficient storage and memory for everyday tasks. A few users reported issues with the hard drive's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 5,408 reviews
  • Rated 3 out of 5 stars

    Satisfactory for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to open laptop cover - the tab is too small. Keyboard requires a fairly heavy touch and I would prefer more space between keys. I would prefer the USB ports to be closer to the back. Because they are near the front the cords plugged in there get in the way.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my 9 and 10 year old and they love it~

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great laptop overall just has a slow processor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a good price, I wanted a new laptop with windows 10 to update an older computer. Hp products always have been reliable to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good if you dont have lots of stuff to save to it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow to start, made of cheap plastic, but the price is a good deal. I would buy for a child or young teen, but it doesn't fit my needs. I use it to play games and go on Facebook. Even that simple stuff doesn't go smoothly. I do love the apps. Lots of free stuff.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually like dell but this HP laptop is pretty good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop for the price. Could use a bit more RAM.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent capacity and decent price for personal usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband he is enjoying it would recommed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for basic home use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is slow to bring up Outlook mail from time to time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the product I really like this computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty nice I wouldn't mind getting another one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this at Black Friday. Works really well so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have no complaints, loving my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop during an online sale. It is a newer model than my previous HP. It works great. I have no issues with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife who wanted a computer to browse the web and word process. This computer does everything she wants it to. Happy wife!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Only meh...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop can't handle multiple browser windows at all. And the battery barely lasts an hour after only having the thing for a couple months. I wish I had just spent more money to get a laptop with an SSD.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good cheap computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my wife who just uses it for email and facebook

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for surfing the web

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues with this computer. Thank you

    I would recommend this to a friend
Sponsored