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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5408 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Laptop's price, ease of use, and performance. Many appreciate the screen size and lightweight design, while some noted that the battery life could be improved. Positive feedback also highlights sufficient storage and memory for everyday tasks. A few users reported issues with the hard drive's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 5,408 reviews
  • Rated 5 out of 5 stars

    Great Starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for the youngest sons for his birthday. I was looking for a quality laptop that would break the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I selected this item because of the simple features and price. The clear picture is commendable. I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It works great for work, school, or play. I have used on the go and space for my projects is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my daughter for Christmas. Love everything about it and would definitely purchase this brand again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer... Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my son to work on his music and school projects. This computer has been getting the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am well pleased with this purchase. It's a great value and does just what I need. I have had no issues since my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP laptop has been great. The touchpad is a little bit harder to move then I would like, but I've got use to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good laptop once it gets fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a lot at best buy and they pretty well stand behind what they sell. also very polite salespeople to wait on you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for a novice (me)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent computer for the things that I need it for. I'm retired and like to play games, send out emails etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to load and activate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen clarity. Good HP support. Starts quick, good keyboard location with large surface for wrist support.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a good deal. However I do not like the new windows operating system. It is difficult to navigate and it also crashes a lot. Sometimes the computer just stops responding as well. The picture and overall quality is decent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for my siblings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my teen siblings and they love it! They use it for Sims 3, internet access and homework. Works great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this less than 6 months, so I can't give a complete review, but it works fine so far. The sound is a lot better than on my Toshiba Satellite, which this replaced. The keys feel a little cheap. But overall, I'm happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, knowledgeable sales associates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 30 seconds a sales associate was at my side helping me make a decision towards my purchase. My favorite toy store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son as a first computer, and he loves it. Easy to use and Best Buy is always easy to do business with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer but I didn't want another desktop so I gave in a bought this laptop and I am very pleased with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we go to bestbuy they had great customer service. We ended up buying a beautiful hp laptop couldn't be more happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Base on our needs this computer does a great job. Most of what we do is internet based and this has performed very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the perfect gift for my wife. She was looking for an upgrade, and now this one is doing the job perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking from a computer for general use and didn't want to invest a bunch of money. This lap top meets my needs!

    I would recommend this to a friend
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