Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5408 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Laptop's price, ease of use, and performance. Many appreciate the screen size and lightweight design, while some noted that the battery life could be improved. Positive feedback also highlights sufficient storage and memory for everyday tasks. A few users reported issues with the hard drive's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 5,408 reviews
  • Rated 3 out of 5 stars

    Not for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally like HP products, however, this laptop did not suit me. It ran slow and kept freezing. I will definitely purchase HP but not this particular laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a student looking for something simple and stylish.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nice for starting out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processor not fast enough. I should have listened to the salesman's advice. I wanted least expensive and now I'm paying for something I'm not 100% happy with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good starter computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my embroidery software which is what I bought for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for the laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At times it moves a little slow, but for 300.00 who can complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated the customer service and info that was given.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with the new laptop. Setup was a breeze too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use no problem with anything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly and no problems with anything we've had to do on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and very easy to use. Great computer for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been perfect for my daughter who is starting college.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Learning

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am learning to use my laptop. It's quite helpful. My current problem with this laptop is that it often will not come on when I press the power-on button.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Entry Level Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having a hard time with the touchpad. It seems slow and unresponsive. I purchased this laptop for under 200.00 and I don't think it's worth a penny more!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good machine for everyday use age especially for homework

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The slowest laptop we have ever owned.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From day one it was/is very slow to load any programs. Not happy at all. Will use our old lap top. May try to use warranty but not holding our breath.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for price. Love that it has a DVD-R burner on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP windows 10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this HP laptop very much with windows 10 would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This antivirus is good it depends on the use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antivirus is great it depends on the use you will give to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer has done everything I needed plus more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does just what I wanted from a laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set it all up for me. All I had to do was turn it on!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was for low impact use of just browsing and emails for grandparents. They like it and it serves the purpose better than an old one they had before.

    I would recommend this to a friend
Sponsored