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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5408 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Laptop's price, ease of use, and performance. Many appreciate the screen size and lightweight design, while some noted that the battery life could be improved. Positive feedback also highlights sufficient storage and memory for everyday tasks. A few users reported issues with the hard drive's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 5,408 reviews
  • Rated 5 out of 5 stars

    Have not set up yet,but seems user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift, will update review once all set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for web browsing and homework. .............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter computer do buy for younger children

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an ok laptop. It's missing Bluetooth capability and the trackpad isn't very sensitive but for the price I paid it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy for giving me the great deals ....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my new laptop sounds like a jet engine kinda scary..that I have to get it looked at and I just got it..with the roaring sounds it makes

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay; would not buy again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman in store told me misinformation on the setup. Call to store proved fruitless. Will try other than Best Buy for next purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not quite what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had hoped for a little more speed. Came with antivirus software I don't need; would have been nice to trade it for something else.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this laptop since December and it works ok but sometimes lags a bit....I had to send it in to service with a noisy fan to HP

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop would not connect to my home wifi and so the laptop was not easy to use. Had to go to Best Buy for a reboot a few times.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very good product for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable hp computer. Does what it should good basic computer. Has an hdmi port which is a plus. Could have added bluetooth as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate, nothing fancy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third HP laptop I've used and all have done what they need to do, little more. A functional laptop for the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I bought the computer for a raffle prize

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that won the computer had never used a laptop before. She loved the fact that you could carry it around everywhere.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice laptop for the money but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ---but a lot slower than I thought it would be. Overall, however, I do believe it will do the job for my 94 year old mother!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. The computer is very slow and has major glitches like the computer getting stuck in an infitine reboot. It does nothing but restart over and over and never actually boots up. You're better to go with something with at least 6gb memory and a 1tb harddrive

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and to slow. Not very happy with this laptop. Have nothing good to say cheal cheap cheap cheap chezp cheap cheap cheap

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would be better off with a chrome book. This product loads very slow. It will take you seven minutes to get online.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok but for $40 more ypu can buy it new not refurbish did not have product key. Havw to use free trial on microsoft word.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen sometimes goes back to home screen or brings up a page when the cursor crosses over it without clicking the cursor.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for its price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is not the best but definitely worth the price, although it's slow st times it does everything I need it to do.

    No, I would not recommend this to a friend
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