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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5408 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Laptop's price, ease of use, and performance. Many appreciate the screen size and lightweight design, while some noted that the battery life could be improved. Positive feedback also highlights sufficient storage and memory for everyday tasks. A few users reported issues with the hard drive's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 5,408 reviews
  • Rated 3 out of 5 stars

    Fine basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine basic computer. Don't really care for the touchpad and keyboard is not as nice as other models

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not a bad computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a bad laptop for the price, runs a little doggy, could use more RAM to help speed it up some

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I. Bought this for my high school graduating son. It has all the basic essentials for college.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer to do homework, the computer is slow and takes forever to load a page

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two boys share this computer for school work and it's not the fastest but it gets the job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice laptop but a little slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this lap top all the way, but it was a little slow for work use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop for basic needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a positive impression. The laptop is very good for school work and related projects.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Horrible laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my two young boys. Less than 3 weeks after purchasing and before even installing in their bedroom, the hard drive went bad. I returned it for store credit and got a Lenovo Ideapad that was cheaper and works great. Beware of lower end HP equipment.....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mom, but after setting it up for her, i realize its a bit on the slow side.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry to say but I returned it. It was dial up slow for a new computer. The touch mouse pad was dragging terribly and the up and down arrows worked when they wanted to. This one just had to many problems. The webroot we got didn't stop it from getting a bug...took it to geek square but it was still having same problems when I got it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was slow to begin with. Before we even added anything to the hard drive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is very slow. Don't use for much except the web. Takes awhile for things to download.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased computer for very basic use. I would not expect it to do much more than that.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop feels cheep. The computer speed is pretty slow too. You get what you pay for. Smh

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    SO SO

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was forced to purchase this product for a college class. Not my 1st choice in a computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for minimal use such as searching the web, paying bills, and writing papers.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good laptop for School

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop but the battery don't stay charged too long

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Super slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a kid but if you need a laptop to work for you this is not it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 2 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My disk drive didn't work had to return it to the stors

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my sister in law she was grateful and happy with the laptop

    I would recommend this to a friend
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