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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5408 reviews

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Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Laptop's price, ease of use, and performance. Many appreciate the screen size and lightweight design, while some noted that the battery life could be improved. Positive feedback also highlights sufficient storage and memory for everyday tasks. A few users reported issues with the hard drive's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 5,408 reviews
  • Rated 1 out of 5 stars

    Horrible Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've now owned this laptop for about 2 years now. It is the worst laptop I've ever bought. It was very slow from the start. It didn't play my Sims game well at all. Then it moved onto not burning CD's most of the time. Also less than 6 months after buying it it started making pretty loud running sound. It sounds like it's struggling to load something all the time. I keep the system clean, I delete everything I'm not using and don't download anything big. Even after shutting it down for long periods of time, but still comes but up running like it's has a million things dragging it down. It can't connect to any app that'll let me transfer my files from my phone and the software it has on the computer to do just that won't function either.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had mamy problems with my pc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasted much time going to the store and with online help; many hours,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    cheap and good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one at $200, it is really cheap, like a Black Friday deal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow to boot but a good value for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent computer for the price. Slow to boot. HP is a reliable brand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have gotten better machine. Too slow but that is due to memory.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Product is OK for the $$$.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A value for the money paid, but no big performance from this laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem at all with this system Love it ..perfect for school too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is pretty good but it definitely needs a newer wifi card.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very slow processor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 is not my favorite and the speed of the overall apps will put you to sleep or have you so flustered you will want to pound it into the table. Loading is a pot of coffee away, if it loads at all. Grade school kids would be ok with it but high school kids wont be happy with it at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too large; returned for credit two days later.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too large for my wife to carry on our trips and returned for credit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for beginner

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for price! Great for student or casual internet surfer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow startup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely slow system startup. Not much to expect from a $250 laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the money, functional! Don't like plastic case .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Short lived

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this computer. Wondering if it was refurbished????

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased online price was good. Laptop is good for a budget laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Trust HP and Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the fastest PC on the market but you get what you pay for...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is heavy, works OK. Good to buy as a backup or for teenagers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine for Internet and basic computing. Stick with basic software.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this brand before. No disappointment this time either!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for basic computer needs. Nice having separate number pad.

    I would recommend this to a friend
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