Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5408 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Laptop's price, ease of use, and performance. Many appreciate the screen size and lightweight design, while some noted that the battery life could be improved. Positive feedback also highlights sufficient storage and memory for everyday tasks. A few users reported issues with the hard drive's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 5,408 reviews
  • Rated 3 out of 5 stars

    sister needed a computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was my sisters birthday so I bought her a computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    one of my less satisfied deals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the keys on the laptop did not work properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great specs,cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit disappointed much slower then I imagined

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked but a bit slow. Poor speakers. Good solid case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    nice laptop for the low cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for pricing, mouse pad could work better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for personal use browsing and documents

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good laptop but not a good for advanced users

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow and not as described

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to order this laptop. However, it was slow and the keyboard was not illuminating in the dark as I expected. Product description states "WLED backlight" but I am not sure it is my misunderstanding, which is likely, or the product wrong description?!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok. just an inexpensive replacement for a stolen top

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to bad, it didnt have any light on the keyboard.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok pc for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the slowest PC I've ever owned..frustrated

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my daughter's birthday. I thought that since it was an HP that it would be a good choice although I was hesitant about the Amd processor. It turns out that the computer was so incredibly slow that my daughter ended up having to return it!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Comuter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around good computer for the price that I paid.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new tv and found this good deal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black Friday special and happy to get the lady one!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product but a little hard to get it working w

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Word and PowerPoint take forever to load

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needed a new laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far every thing seems to be functioning just fine

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not enough horsepower

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new office machine because my current hard drive was crashing. I purchased this on sale but quickly found that 4 GB of RAM was not enough to handle voice recognition software and browsing at the same time. Additionally, the shell seemed flimsy to me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Purchased for my daughter about to purchase anothe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter about to purchase anothe

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters laptop and it's ok for the price!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Laptop hard drive fail within a year

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy, laptop hard drive crashed within a year although the warranty had a month left Hp gave me the run around until warranty expired. I will never purchase another hp laptop ever.

    No, I would not recommend this to a friend
Sponsored