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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5408 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Laptop's price, ease of use, and performance. Many appreciate the screen size and lightweight design, while some noted that the battery life could be improved. Positive feedback also highlights sufficient storage and memory for everyday tasks. A few users reported issues with the hard drive's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 5,408 reviews
  • Rated 1 out of 5 stars

    Save Money, Buy Something Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you absolutely have to have a laptop then go for it as a last resort. This computer is SUPER slow. I expected somewhat of what I was going to get for the price, but this thing was way worse than I could have imagined. Save a few more dollars and buy a better machine. I returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you paid for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you paid for. It is slow right out of the box, has stuff on it you don't need but can get rid of and gernally just wish it were a Mac. WIth that said, if you only use it for the internet and word processing it should be fine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    PC for the daughter.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was an k product. I was for sure not the best fit for my daughter. it worked well at the first and then it got slower and slower as time went on. I would not buy this PC due to the quality is not the best.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worst laptop I have ever purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, just terrible! The minute I turn this thing on it started giving me problems. It takes forever to get to the computer desktop and it went out of battery without me using it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew when I bought it that would be only good for internet/mail. But the speed on it was way to slow. Took forever to load up and would not stay connected to wireless internet.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Molasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, it's okay for what I personally use it for. But it would be nice if it didn't run slower than a sloth on ZQuil. I do game a little, but definitely not on this pos!!!! Gave up and uninstalled Steam altogether.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It´s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great at first but it starts moving slow pretty quick even with high speed internet. The mouse also sticks and makes you click on things you didn't mean to. Iv only had it for about month. Hopefully it doesn't get worse.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not very good computer very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for work, and use it for two days and every day I would come back to use it the batter would be completely dead and had to charge before use every time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is slow to start up, slow to move between apps, slow to catch up with internet speed. It also hangs up (stalls) frequently. Very unhappy with this laptop. I expected more even from a cheap laptop since it was HP.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    indicates that my 500gb hd is almost full, no way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive is nowhere near full and this is what it shows even though I have only have maybe, yes maybe 15 gigabytes, also, the computer takes forever to load any updates, or download necessary programs to run properly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent laptop for a student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first PC purchase in years as I am now a mac user. I was really turned off by the computer speed despite the ram listing and also how the PC is preloaded with things like Netflix, etc. that I didn't want.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop thinking for a cheap price I would get something just to do homework and web surfing off of but first one did not work right out of the box and second one was slow. Very slow.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Seems to be slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife does not like the various functions and that it is difficult to use as compared to what she had in the past. We would return this item, but found that it was not possible at this time, since the purchase.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor battery life and almost incompatible with use speed, makes this product a poor choice to say the least. Spend the extra money and get something, anything else.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    worst purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only 7 weeks the laptop crashed due to a faulty hard drive. Had to purchase another computer and i lost all of my files that I needed for grad school.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Nothing but trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The images on the screen are dull and not as crisp as they looked in the store. Now 4 months later the battery over heats as now it won't even turn on.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sooooo slooooowwww

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is extremely slow...feels cheap (cuz it is)...and was just a deal of the day impulse buy. Great display....and has Cortana. But it’s just sooooo sloooowww.....

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I should have gone for better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for an inexpensive laptop to use for quick books. Issues with tiles from explorer freezing in middle of screen. Cheaply made. I like HP but would have spent more if I tried it first

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like this computer. I bought it because a previous computer I paid for was expensive and died within two years. However, this is extremely slow. It was a waste of money for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this laptop is horrible. It won't highlight words without me clicking the mouse several times, it takes me to click on things several times before it will select what I want!

    No, I would not recommend this to a friend
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