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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5408 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Laptop's price, ease of use, and performance. Many appreciate the screen size and lightweight design, while some noted that the battery life could be improved. Positive feedback also highlights sufficient storage and memory for everyday tasks. A few users reported issues with the hard drive's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 5,408 reviews
  • Rated 2 out of 5 stars

    Very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processor is really really slow. It sometimes just freezes and stops working even thoe it's brand new. The mouse is also a problem.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad purchase .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fail the first day and no working more , the battery just can use for a couple hours.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop for business use but it is real slow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew that this wasn't a top of the line computer, but this thing can hardly stream a 480 youtube video through wifi. I don't know if the wifi card is bad or what. Also, even trying to use microsoft office word is a pain in the neck. I really wish I could have returned this within the 15 days. I would not recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow for today's standards. Returned it after a few days. No possible expansion unless your willing to take it apart.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow. When streaming video, sometimes it's buffering. When it's not buffering, sometimes the quality is not so good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you pay, I guess it isnt bad. Its extremely slow at start up and to process simple commands while using.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor build

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plastic weak case, no power lights for indication of status, slower than expected. Bundled with useless software.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow to open the internet or files.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. Slow. I am having a hard time to speed up my quizzes on canvas. Not recommended for any college students.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap Laptop and it shows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for a simple task like facebook, writing simple documents. so slow I decided to return it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    its ok for a kid that has never used one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very, very slow. The pad is hard to use. If a mouse was pluged into it that might help but that would do away with the laptop feel. Windows 10 does not seem to be software meant for this type of computer. It takes a very long time, most of the time, to shut down. If you are looking to get one that you can afford to tear up this is the one to get, It wouldn't be a great loss.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow processor limited space.,great computer middle and high school students. Not recommended for work at home

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good Machine for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works really good - processor is slow in my opinion so I'm considering upgrading to a faster processor

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that the laptop works really slow my boyfriend says different but I only use it to write hw assigments

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I would avoid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a low cost laptop, I was keeping my expectations low, but this fell far below even that. While I was knew that playing most modern games would be impossible, I did at least expect that I could use a web browser even that felt absurdly slow and clunky (and I tried both Chrome and IE). I gave up after a week because it just wasn't worth the hassle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter for college. Shut off for no reason twice in first week. Slow, slow, slow. Don't recommend no matter what you need it for. Spend a little more cuz this price range quality is horrible.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is awful, slow to boot up, and slow to do anything

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow and bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is very mediocre and the laptop is slow and bulky. Startup and shutdown often takes more than a minute.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and returned it. Was slow as can be. Would not let me sigh into Microsoft. Tried to change password. Called geek squad. They couldn't help. Tried to get anti virus in and couldn't. Brought everything back and got stuck with anti virus as they wouldn't take that back because I opened it after I was told by salesmen I could bring it back. This was a nightmare.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    okay computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my daughter to use for school work. sometimes it works okay but other times it is very slow.

    No, I would not recommend this to a friend
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