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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5408 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Laptop's price, ease of use, and performance. Many appreciate the screen size and lightweight design, while some noted that the battery life could be improved. Positive feedback also highlights sufficient storage and memory for everyday tasks. A few users reported issues with the hard drive's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 5,408 reviews
  • Rated 2 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The security virus that was included with my purchase of the laptop did not work

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap quality,one day the screen went black and it never turned back on

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Setting it up - seems stoggie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to know much it would cost to double the RAM on this? It has 4 GB.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is good, not expensive and I can browse and search internet fast.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    :( not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan broke within the first 2 weeks i had it! Very slow also. Very disappointed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic laptop. Very slow. You get what you pay for. I would not recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slowpoke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the slowest computer I have ever used. Not happy with this purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't like it at all, to many negatives.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very slow and it waits to much. I would never buy it again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't recommend to anyone. Have had issues since I bought it 2 months ago. Now I'm having to send it in to be fixed. Even an hour on the phone with tech support, they couldn't figure it out. Sometimes the power button won't work. Now none of my keys will work at all. I cannot login or use it at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    hard to use for an older person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard anticipates what you want to do, which is usually wrong for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    returned the first one, and had problems with 2nd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS computer is a lemon. I had to return the first one after getting it setup as it rebooted and never came back up. The second did the same thing after getting it all setup agaim. Took it to geek squad and they reformatted it and now I've set it all up and it has done it again. I am returning it again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer but very slow operating system- takes forever to boot up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a cheap laptop for the kids school work. This thing is super slow, takes a good 3 minutes to open a simple word file. Forget about surfing the web too! Also several keys quit working within a few weeks. It's a waste of space and we seriously regret buying this piece of junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible slow laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this laptop only 1 day after I purchased it because it was so slow. It took about 5 mins to fully boot and when it finally booted up everything was slow. It felt like a laptop that had a lot of programs already installed but it was brand new so I did not get why it was so slow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Exceeded expectations.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very accident prone & have had 5+ HP laptops in the past seven years. I always went for the extremely expensive ones and I loved how fast and sleek they were. Although the last laptop I had a very expensive beats audio touch screen laptop I was very disappointed with. The touch screen got easily confused between the touch keyboard and regular keyboard and it would constantly glitch. For a $600+ laptop it was very annoying. I went without a laptop for about a year and it drove me nuts not having one so I searched for an inexpensive yett quality laptop.THIS LAPTOP EXCEEDED MY EXPECTATIONS. I can truly say that this $230 laptop is far more sufficient then my $600 hp laptop. It is extremely fast even when I have over six tabs open on the internet. The appearance of this laptop is very sleek and looks expensive. I went out of my way to write this because this laptop is that good and I wanted to let anyone who was looking for a cheap yett awesome laptop know this is truly the one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow and takes forever opening applications

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop takes to long to start up or open appss

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    too many problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so I bought this computer mainly because it has a CD/DVD slot in it, I only had this computer for a day and it was already having problems like restarting when I was using it and closing down apps while I was on it , this computer was extremely hard to use for me I ended up returning it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It charges but does not turn on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sadly did not get any warranty or anything to help me out when it comes to internal failures because when I was purchasing it, the Rep at Beat Buy was so focused on making a sale rather than focusing on what necessities the customer may want to consider..now I just have a new dead laptop.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke after two days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xavier had this laptop two days and it broke for no reason at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow start up, heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to start up, and heavy, will not sync with iPhones

    No, I would not recommend this to a friend
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