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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5408 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Laptop's price, ease of use, and performance. Many appreciate the screen size and lightweight design, while some noted that the battery life could be improved. Positive feedback also highlights sufficient storage and memory for everyday tasks. A few users reported issues with the hard drive's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 5,408 reviews
  • Rated 2 out of 5 stars

    SLOWWWW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the trick but its way too slow. Debating returning it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not meet min requirements for software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I needed. Min capabilities but expected that with price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return to store whom had to return to HP due to an issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This laptop is horrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible piece of garbage. My son insisted on purchasing and would like to return it but unfortunately it's too late . He tried for two weeks to like it then finally asked to return it it was past the 14 day return policy . He won't even touch it . It is so painfully slow . Useless

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for college. Had many issues took it to geek squad and the gentlemen told me they see ask average of 5 a day. The specs are nice but when put together just don't work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I knew I wasn't getting much. But I was still let down when I was handling this laptop. The quality felt very flimsy and it has been performing very slowly ever since I booted it up for the first time. Would not recommend this as a budget laptop for anyone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but thats what you get for 100 bucks. sadly cant complain

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    its alright for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    should brought a different kind it takes to long to upload

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't recommend... pay more and get something better!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop looks nice, but that's pretty much it. The 4Gb of RAM was useless after installing necessary updates right out of the box. I thought this would be okay for simply using excel and in occasion iTunes, but it couldn't do that at all. Anyways, not a good buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Durability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not stand up to the rigors of my daughter at college

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is actually very frustrating to get used to.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I don't have a nickname.plz remove. Laptop compute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get it to download. It won't run DVD's or CD's.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply Made Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Casing very sharp around edges and very slow as well as flimsy not to mention very slow on the internet, I have purchased HP for a long time and have been very pleased but have learned you get what you pay for.. Spend the money and get a better unit now instead of later.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not up to expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product quality inferior. Had problems with disc drive.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    slow computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really slow computer and would not recommend it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It constantly creates problems. Starting the laptop takes half an hour. The voice system doesn't work properly. It is not possible to listen to anything. The auto updates never end and don't solve anything. I happened to buy this as a gift and it embarrassed me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow and froze a few times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up having to buy a more reliable computer...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    what a waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son to use for school, what a surpirse its too slow. I tried to return it back to Best buy but they said it is only 15 days returned policyt and I did not know that. They told me they will give me $50.00 for it as for compensation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an HP, bought for a gift for my dad. He only checks his stocks & visits websites. SUPER SLOW. Freezes up & unusable-Some upgrade & now he really hates technology. I am a PCLAN at work so set up correct.15day return so can't take it back

    No, I would not recommend this to a friend
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