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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5408 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Laptop's price, ease of use, and performance. Many appreciate the screen size and lightweight design, while some noted that the battery life could be improved. Positive feedback also highlights sufficient storage and memory for everyday tasks. A few users reported issues with the hard drive's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 5,408 reviews
  • Rated 1 out of 5 stars

    disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine won't start up and totally failure. No wonder the price is so cheap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had a system board issue. Returned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work out of the box. Couldn't get past the initial setup. Called tech support, and they told me to bring it back to the store for an exchange.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unbelievably slow (even after implementing Spybot anti Beacon) , buss speed is non existent, 5400 rpm hard drive slow, the graphics is acceptable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop would be great for someone who is patient with computers. If you want something that runs quickly, this is not the computer for you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    the worst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked slowly, like 1.2 ghz, bad design, I have hp probook 4530s, and I like hp laptops, but I tried 2 time BB purchase, and both were the worst.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always kept antivirus on it but it still slowed down to where it was near impossible to use in just two years.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Freezes shortly after start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not only a cheaply plastic made laptop but it takes forever to boot then freezes up if you try to do ANYTHING afterwards. AVOID.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst laptop I've ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, lagging, even with nothing opened but one browser window.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke down after the 30 day of warranty, so i couldn't replace it for a new one, i had to get it repaired and still eating for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item because it was very slow. Then purchased HP Notebook with Intel processor, 6 GB of memory, and 1 TB of hard drive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not a great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it for a few weeks. now the laptop motor is coming on and the screen is blank. so therefore I have to return it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not booting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP worked for about a week then would not boot. No lights nothing. Sent in for repair and they exchanged it for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crapped itself within 25 days. Only doing simple tasks like writing papers and doing homework, couldn't even handle that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop crashed eight times the day I got it. I took it right back for a refund.Lesson learned You get what you pay for

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I turned my new HP Notebook on for the 3rd time the other day and it did not work. I went to Walmart and purchased a DELL.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SENT BACK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with it sent it back they replaced it. Having same problem with second one. It shut off will not come back on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP's pre-install support software is horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pre-install support software from HP is horrible. Cause multiple problems with the Windows. I should have returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Im dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer doesnt work it is slow i exchanged it three times and no one told me it was the settings that was the problem

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rather to have a 2000 desktop than this computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total waste - nothing works or processes, it was clearance item which should have been tossed.

    No, I would not recommend this to a friend
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