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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5408 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Laptop's price, ease of use, and performance. Many appreciate the screen size and lightweight design, while some noted that the battery life could be improved. Positive feedback also highlights sufficient storage and memory for everyday tasks. A few users reported issues with the hard drive's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 5,408 reviews
  • Rated 1 out of 5 stars

    Need a replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order was correct except for the screen was cracked when I took it out of the box.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the worse laptop I've ever had. It crashed on the third time turning it on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't complete a Windows 10 updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it. It would not install Win 10 updates. My experience may be isolated.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so thrilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month of minimal use, the laptop got a blue screen. Not sure why though.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great computer for my mom.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for e-mails, social media, and gaming. Price is right.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't recommend at all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very very slow, can't do anything on it! Would never recommend it at all!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kept shutting down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continually shut down, a few days after purchase. Not worth the cheap price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp aptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not keep the laptop Did not understand windows Laptop was returned

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great Overall Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer on black friday for $180. $170 without tax. For the price that it was listed at, and the specs that it has, there was no way that I was gonna pass up a deal like this. Ive been using the laptop for a little now, and I can say that it can run pretty much anything that I want.(With the exception to some high end games) The laptop itself is designed perfectly. It is so thin and has all the necessary ports. Keyboard is also great, for it has a great feel and sound when you click on a button. Battery life is also good. The windows 10 has greatly improved in my opinion. Resembles much more of the windows 7 look, but has a a cleaner design before. Overall great performance, great price, great style. Very satisfied.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very slow!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst laptop I've ever bought in my life ... totally unhappy with HP

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dislike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer and it won't come on at all been charging all night

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kept freezing up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money time or effort. Kept freezing locking up. Very poor

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow & update broke my system. definitely don't recommend hp

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, slow, slow. Waited forever for programs to load and execute.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezing frequently when using Words and internet explorer...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was awful from the start. Slow and glitchy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want return this laptop the HDMI is not working properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad told me it crashed upon auto update Windows 10.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very slow, poor perf than a 2gb ram

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even slower than my old laptop with only 2gb ram. Too bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was not the best, I prefer apple products too

    No, I would not recommend this to a friend
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