Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5408 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the 15.6" Laptop's price, ease of use, and performance. Many appreciate the screen size and lightweight design, while some noted that the battery life could be improved. Positive feedback also highlights sufficient storage and memory for everyday tasks. A few users reported issues with the hard drive's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,408 of 5,408 reviews
  • Rated 1 out of 5 stars

    dont buy, it's junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 year old laptop does miles of laps around this. thing was horribly slow and worth about $10. simple downloads would take hours and the hp updates never did load. complete garbage!!!!!!!!!!!!!!!!1

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this to anyone. Very slow and heavy. Takes about 5 minutes to turn on. And the battery dies after about an hour and a half. This is not for a student who has to take her laptop to school. Would not recommend this to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    laptop is not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product suck. I purchase this laptop twice and returned it because the keyboard letters a messed up. When you type Y in the keyboard, it will come out as Z. When you hold the shift an press question mark, it will show colon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    For Someone Who has the time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was Given for birthday , When Moving pointer It Constantly Locks Up And Have To Reboot It and sometimes have to pull Battery to restart it due to being non-responsive , have not installed anything to it yet . Pour Design .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died in a week

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for my kids for Christmas. It lasted a week. Now when it boots up, the screen is blank but you can still move the mouse around. Windows never boots up. You get what you pay for!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for 4 days and haven't been able to use it! Biggest waste of time and money. Keeps crashing! I've been waiting for it to boot up for 4 days. Will be returning tomorrow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy HP laptops

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    News reports indicate that HP laptops have secret software that records every keystroke you make and stores it in a secret file. Now what do you suppose happens to that file?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp laptop that was stolen and damaged within the first month

    No, I would not recommend this to a friend
Sponsored