Customer Ratings & Reviews

This is the 3d HP we've bought from Best Buy. Have been happy with the product and customer service at Best Buy. The Geek Squad is remarkable at our local store.

I bought this for my daughter her old laptop was just outdated, I was very happy to see this one is able to keep up with all her gadgets. She loves this thing

I just bought this new computer for school, and while it's working well, I still prefer Mac over HP. It might be because I've always used a mac or something else. In overall, it's a good computer

This is a great computer with touch screen. It also has a wide 15" screen and HD. I plan to have it for awhile so it has everything I needed in a pc.

Not my first choice over my MacBook but this laptop is used souly for Microsoft office and Quickbooks that's it.It's pretty quick to turn on but loads of ads and junk that isn't needed.

This laptop has been very beneficial at work. It is user friendly and has great features. The large screen is easy see and keyboard easy to use.

I was looking for a word processor that had internet capabilities without all the other bells and whistles that gamers look for, and I found it.

My grandfather was looking for a simple computer for him. He just reads news and does email. This computer is perfect for him.

I recommend this laptop works very well, is very fast and with good storage space

We needed an Internet ready to use laptop. This one works well for web browsing and general work and school functions.

love the speed and the system is light. it was well worth the purchase price and the quality can not be beat!!

This laptop is a entry model, but servers my needs. Works great.

I've tried several different brands over the past 30 years and the HP has been one of my favorites.

Having some issues with iTunes on this computer that I didn't have with my previous laptop. Tends to run a tad slower than I'd like.

every day a new problem arises. I get with the Geek squad and it's fixed until I turn on the laptop again. I can barly get thur this message without the font and background gets larger and larger. that's just one out of many like couldn't shrink a windwow etc. etc. etc. no other choice but to take this back to the store and get something else.

This laptop is a great buy, especially for the price. I bought this laptop for my sophomore year of college and now I'm graduating in 4 months and it still is working great. I use this laptop everyday for at least 8 hours each day. This is perfect for its price.

great touch computer very happy with it. I have it for almost 1 yr and it is a great computer

slowest computer I've used in years, I use it mainly for purchasing and comparing prices, its just okay if you like to wait, which I don't. I've never owned an HP before and never will again. I only bought this paper weight because I was dumb enough to load Windows 10 into my old computer, which was promptly destroyed, by windows 10.

Greta everyday use laptop. It has everything you need and it can also be used for school

I purchased a HP laptop last month from Best Buy and I am very pleased with the product.