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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 292 reviews

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88%
would recommend
to a friend

Customers are saying

Customers enjoy the budget-friendly price, easy usage, ample storage, and lightweight design of the 15.6" Laptop. While some users have concerns about the battery life and touchpad, many find it to be a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 292 reviews
  • Rated 5 out of 5 stars

    love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great size and it works very well and the battery stays charged for a long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my sister who is a freshman in college at 45! She loves it! The ease of operation makes it ideal for her as a non-traditional student. She constantly thanks me!

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    so disappointed in this product never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed in this product because it's slow The lettering goes big and small all by itself. I should of just fixed my other one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good computer for the price...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since first day the wi-fi weak and loses connection several times a session...not trusting when doing important work. Already had my first virus despite that webroot garbage....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but problems with this computer. It takes far too long to load. When on line or working on a document, the page seems to enlarge and I have no idea why or how it happens. My daughter also bought an HP shortly after I did, but was fortunate enough to figure out her computer wasn't worth the aggravation, and was able to return hers. I am lucky that I do not use this on a regular basis!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Laggy laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah pretty much you get what you paid for. Even basic task is hard for this laptop to process without lag.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer is super slow. don't buy it, takes forever to load up.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has lots of cool features. The keys are pretty easy to use, if want short cuts.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    had update problems with windows 8.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to restore factory settimgs and install windows 10 at a cost of $30 to insure updates work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some thing a teenager needs to help get homework done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 3 weeks of having the computer I had to send it in using the manufacturers warranty because it would no longer Load up. When I attempted to return it even though it had only been three weeks they would not take the computer back or replace it, even though I had receipt.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 10 is so different that I can't use this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I do not recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very bad experience with this computer. I purchased it and within 2 days the screen went black. This occurred due to an update from HP that made the screen go black.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and easy to carry battery backup better then other lappy, nice price and good configuration. I'm enjoying it. Thanks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It was not what I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop because I have previously purchased an HP and had very good results. This one however, just didn't perform as well as the others.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop has had problem from the beginning.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The day I picked up the laptop and started setting it up it started having problems. Haven't had the time to take it back to the store yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp is my brand of choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any other type. Screen is large enough for an old guy like me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this chromebook. nice and compact. good size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with HP laptop. Have not had any problems with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    keyboard no funtion.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did buy a laptop on august and now keyboard no function.

    No, I would not recommend this to a friend