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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 292 reviews

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88%
would recommend
to a friend

Customers are saying

Customers enjoy the budget-friendly price, easy usage, ample storage, and lightweight design of the 15.6" Laptop. While some users have concerns about the battery life and touchpad, many find it to be a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-292 of 292 reviews
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Don't buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow hunk of junk... save your money and buy a macbook

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    EXCEEDS EXPECTATIONS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this laptop after checking it out online and i can say that this is one of the best i ever had. i absolutely would recommend this to someone. i will be starting fall classes soon and this is the perfect size for me to do essays and other school related things the speed is amazing a lot better then my Acer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was an affordable high quality laptop that i love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of headaches with Dell Laptops I decided to give HP a chance. I purchased this model open box and it's been working and managing my small business accounting perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent deal for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has excellent specs for the price. It works well in our video department at our church.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    for the money it's hard to beat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a computer quick Found this one on line read the reviews took a chance Very happy so far hard to believe a low cost laptop With these features can be found Great interim computer

    I would recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 1 out of 5 stars

    Cheap, rough plastic, unusable touchpad buttons,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned off by the cheap and creepy texture of the plastic it's made from-rough, pebbly, matte. Prefer smooth surface plastic as the texture is irritating to the skin on my hands and wrists. Worst of all is the right/left click buttons on the mouse touchpad are so stiff that it's painful to have to push down with way too much force. You can't click and drag or highlight because you have to clamp down with all your might with your thumb as you try to move your finger across the touchpad. Completely unusable, unbelievably bad design. Can't believe this made it into production and you wouldn't think about this as a problem, assuming all laptops are standard for something as basic as usability of the mouse touchpad. Regular use of this junk would most likely give you tendonitis of the thumb and a rash on the underside of your wrists and hands. Ugly to look at, irritating to your skin, painful and injury causing to use. The worst! Save yourself the trouble of returning it as I am ASAP.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop, and this one was a great choice, I would recommend this one! get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything i need it to do. The battery life is ok but it charges fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow quadcore , took 2 hrs to download and install 129 updates over a 12 meg wifi. Way too much "bloat ware"

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Worst Computer ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps crashing, really slow, it's like having dial up but I have a top speed connection. Completely crashed after six months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew this was a lower end computer but after 4 days the hard drive died. Went in and exchanged it with no problems. New one wouldn't even turn on, another bad hard drive.

    No, I would not recommend this to a friend