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Customer Ratings & Reviews

Your price for this item is $408.99
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The comparable value price is $429.99

Customer reviews

Rating 4.5 out of 5 stars with 709 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.1 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the affordability, user-friendly interface, and ample storage space of the 15.6" Laptop. They appreciate its capabilities for gaming and photo editing, as well as its portability. While some users have concerns about battery life and the lack of a touchscreen, overall, customers are pleased with its performance and find it suitable for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 709 reviews
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great laptop for home and basic use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a desktop to a laptop for convenience, so still getting used to that, but so far we are happy with this laptop. My husband uses it more than I do. We mainly use it for email, Facebook and Internet, so it serves the purpose well. It has a nice size screen and the colors are vibrant and easy to see. I also like the number key pad on the side of the keyboard. It also has los if storage compared to other laptops. It’s a nice laptop for what we use it for!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I am impressed with it's performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the "Little Giant". For it's price performs beyond my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    15.6” HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new 15.6” HP laptop. Small enough to be portable but great for the desk as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed, Storage

    Rated 5 out of 5 stars

    Liking it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My preference is AMD over the Intel. Loving the speed all around but have not played any games as of yet, no time. Had to buy without shopping around or researching (old one died and needed asap). Plenty of drive for me, like still having a drive for making disk back ups. good number of connections. Haven't used for anything demanding but seems to be a good desk top replacement for a good price and I think it is going to be suitable for any gaming I might do ( not a hardcore gamer so not going to spend 4k on a laptop or desktop again)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time buying a Ryzen based computer of any kind. I am quite pleased that HP decided to implement mounting and connections for the NVMe drive, because that gave this very slow (on the original platter drive) computer a swift kick in the rear for speed and performance. As soon as I got it home, the very first thing I did was to take off the back panel (screws are hiding under the rubber feet FYI) and installed an Intel NVMe 250GB drive that I already had here from my last computer. The only down side is that the boot options do not allow you to specify WHICH boot drive you will boot to first in the options. I had to wipe the original 1TB drive first and then it would boot to my SSD. There is only room for a 9.5 MM thick drive, so anything thicker in size will not fit, in case anyone is wondering. It did come with 8GB of DDR4 ram. But unlike some of the other brands and models being released, this one has TWO DDR4 memory expansion slots on the motherboard so upgrading to 16, and possibly 32GB of ram is an option. I have not tested 32GB of ram on it since my budget is limited. but as soon as I can afford to get it, I will. This computer came with a single 8GB chip in it, in case anyone is wondering. Some companies like to put several older chips in to total the advertised amount. The one BIG down side is the graphics performance. It only managed a 25FPS score on Cenebench. Honestly, for VEGA graphics, I would have hoped for at least 30 to 35 FPS. With it being a budget laptop, overclocking is not an option. While I do like to play games occasionally, the one I play the most uses an Android emulator (MEmu). So most of those games will peak out at 30 FPS anyways. I have not done any testing with that as of yet. The cooling fan does tend to get a bit loud when it gets to running hard trying to cool the laptop, so make sure you keep it where it can breathe easily. Sitting it where the air intake is restricted will result in a MUCH shorter life cycle. Overall, for a very budget laptop ($309.99 plus taxes on sale), I feel I got my money's worth, and would definitely give it 4 of 5 stars for a score, with the last star being held back because of the graphics. this is a very nice laptop and it is going to be around for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Not much luxury, but plenty of longevity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale at my local Best Buy for $349.99, alongside a Samsung 970 EVO M.2 SSD for $99.99. After tax, this set me back $488.75. After the sale, I booked an appointment to meet with a Geek Squad agent in the store using the Best Buy Home app (turned out to be a 10 minute wait time, but your mileage may vary). I dropped off both items at Geek Squad after informing the agent that I wanted the SSD installed, the mechanical hard drive wiped, and Windows 10 set up with the SSD marked as the boot drive. I signed some paperwork and I came back a couple of hours later when the Best Buy Home app notified me that my work was completed. I pick up my computer, thank the agent, and go home to enjoy this laptop. For $488.75, I now have a laptop with both an SSD and a mechanical hard drive, 8GB of RAM, and is fairly light with plenty of utility to boot, not to mention plenty of headroom to expand upon in the future. This is what not spending extra money on luxury can get you. Don't judge a book by its cover guys.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a a very good fair priced laptop for work and this was it with tremendous amount of memory and storage.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad for his business. It is a nice sized laptop and allows him to do everything he needs to do. It is fast and has a ton of memory. It is very quick and allows him to open up multiple screens at the same time, as well as store all his invoices and receipts, etc. It is at a cheap price point but don't let the price fool you. This PC is a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price with upgrades

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been on windows 7 since 2008, and it was time for a new laptop. This new computer is much lighter than my old one, more memory, and sleeker than my old laptop. So far I really like this new laptop, but with windows 10, so much stuff to learn, but I'm having a good time learning all that it does. GREAT Price is why I made this purchase as I have been researching a new computer for months.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great laptop for lessons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to use for my guitar lessons. I use YouTube and guitar pro for my lessons. Works great lots of storage and plenty of memory. Computer came with windows 10 which I like easy to use and fast enough to do what I want. Overall great laptop for the price

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 4 out of 5 stars

    Moms New Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at the lower price point. Bought this for my mom, who will primarily use it for email. Set up was easy, although she asked for help in advance she didn’t need it because the laptop walked her through the steps.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 4 out of 5 stars

    Perfect home laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, light, affordable, perfect for what I need (mostly just streaming and general email/browsing). I will say it’s more fragile than my old laptop (~2011) - a short drop cracked the screen - an easy fix, but I guess that’s a trade off for having a thinner, lighter frame!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little laptop. Nothing uber fancy about it, but it will handle all your needs. I'm impressed by how fast it still is after everything I've installed on it. It was more than I wanted to spend, but I'm finding out it is worth every penny spent above budget.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    use this every day since purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is doing everything I need for a very reasonable cost. Spreadsheets, e-mail, everything runs smoothly all the time. Watch movies etc. and it is the perfect size to grab and go for a weekend or longer. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Love this computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. I use it daily for college classes, half of them are online, and this computer allows me to have several applications and sites open at once. It's also fast and easy to navigate. I can't imagine a better computer for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing Speed for the Price!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really excited about the speed and versatility of this laptop! I use it with my professional composing software, and have been thrilled with its performance! It has met and exceeded all of my music needs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what I needed. Speed and storage are great. Love the lightweight. Makes it easy to carry with you

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great selection based on the price perform well hair Great speed and the student was able to use it very well with remote learning because of the pandemic

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Bestest Buy Ever!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, this is an excellent Win10 machine @ a fantastic price. Quick, quiet and the DVD drive allowed me to load some old school Office Programs, avoiding the "Office365" lease.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Decent Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer crapped out on me, so I bought this one to hold me over until I could get a better one. The best thing about it is the amount of storage you get. It runs a little slow, especially if you’re multitasking, but it still works better than other computers I’ve used.

    I would recommend this to a friend
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