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Customer Ratings & Reviews

Your price for this item is $424.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 979 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the price, ease of use, screen quality, storage, battery life, performance, and weight of the laptop. They appreciate that it is affordable, user-friendly, has a nice display, ample storage, long battery life, fast performance, and is easy to carry around. However, some customers are negative about the fan noise, limited gaming capabilities, S mode, and occasional freezing, particularly during video conferencing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 979 reviews
  • Pros mentioned:
    Screen, Speed

    Rated 5 out of 5 stars

    Student HP notebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value machine. Screen is bright and separate key for numbers helps a lot. Machine is faster than the previous model.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So Fast!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this laptop! I'm not a gamer or anything, but using this laptop for personal and business use this is perfect for me. The previous RAM I had was 4GB and was incredibly slow for me, but this has the speed I need and want right now without paying thousands!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great bargain in a mid level laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop PC was purchased to replace a very outdated configuration by another manufacturer. I use the OC platform for a few specific applications that are not available in the Mac domain. I chose this machine because of speed, ergonomics and familiarity with HP products. And I have not been disappointed! The sale price was very competitive and the value is high. I value the Best Buy team for product selection and advise and will continue to do so based on this item.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Pauly - HP 15.6 in.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Have a three year Geek Squad warranty with the item for some extra assurance. Always been an HP fan, I got this laptop at a great deal ($329). Cost around $520 or so with the tax and warranty. Can't complain at all.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good laptop. I needed it for studiying and run a small business. It it fast. Easy to use. Quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great family computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for a great price. Runs quickly and has all of the necessities for a base line computer for family needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great college computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bang for the buck. My son uses for college. On year 2 now. Good product! Would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Nice value laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use! Great value! This laptop gives me all the functionality I need for regular use!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    MIL Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my mother-in-law for Christmas.. she found it easy to setup & loved the speed..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for a great price. The set up was easy and the battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, fast. All tasks were easy to complete. I would definitely buy this laptop again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best upgrade grandma could ask for!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This basic Core i3 HP laptop was just what the doctor ordered for replacing our grandmothers aging laptop. The biggest selling point being the spacious and fast SSD, which was surprising at the price point! The fastest computer in the world can be hampered by the terrible performance of a traditional hard drive, but this thing is zippy and delightful and gram couldn't be happier! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new HP laptop computer. It fits my needs perfectly at this time. It’s a little wider than I thought I wanted but the numeric keypad is important to me. I utilized Best Buy’s comparison feature online to decide on the computer that I wanted. It was very helpful for me.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. It's fast and easy to operate. Easy setup also. Cant ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Gaming

    Rated 5 out of 5 stars

    Affordable laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cheap laptop good for college or messing around on the internet not for online gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptop!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use for school and work and it hasn’t disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Have not had any issues with it and we use it on a daily basis.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Michael

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for speed and ease of use. This competes with much more expensive laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. Good starter level. She still has it and uses it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd grade user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is for a third grader that was starting remote. I like the fact that he doesn't have to type in the PIN to access the laptop. He can use his fingerprint. This makes it much easier to login and he doesn't have to remember so many passwords. The screen is larger than the chromebook provided by the previous school. Although I was thankful for the Chromebook, we had to buy a separate monitor so he could see the assignments better.

    I would recommend this to a friend
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