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Customer Ratings & Reviews

Your price for this item is $408.99
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The comparable value price is $429.99

Customer reviews

Rating 4.2 out of 5 stars with 319 reviews

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92%
would recommend
to a friend

Customers are saying

Customers frequently mention the reasonable price of the 15.6" Laptop with an Intel Core i5 processor, 4GB of memory, and a 1TB hard drive. They also appreciate its powerful processor, user-friendly interface, lightweight design, and overall performance. However, some customers express dissatisfaction with the touchpad, Windows 10 operating system, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 319 reviews
  • Rated 4 out of 5 stars

    Nice Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer and have had no problems with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size and operations app.for school, and home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for my niece starting college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my niece and she loves it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Well for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer most of the times is fast, but there are ocations where you have to wait a lot for open some programs, I Hope that the problem is Windows 10 and not the laptop, but with the time the computer stop working. And i don´t know why is this hapenning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system, works well with new parts and OS. VERY HARD TO OPEN. If you're looking to put an SSD in this system you will have to wrestle with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works smoothly without any problem since I bought it. I usually use it with MS Office 2013, open a lot of tabs internet browsers.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great for the price they're selling it and it's is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop as a gift for my brother. its a great laptop especially for the price and the configurations that are offered. Loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for our son at a reasonable price and convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Gaming

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price it's ok, it's good for basic thing, I mean no games

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great priced basic PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop thinking it would be a good deal for it's price point, not expecting it to be a good laptop for almost a hundred dollars more than I paid. Great value this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm upgrading from a Dell Studio 1555. I absolutely love this laptop. It's great for my type of work and I also play games on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2nd laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife, this is a secound laptop so she can get on fb, and put pics on. Functions great and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits all my needs. Expandable if I ever need to get more memory. I use it often and am very happy with the purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Power supply not adequate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP popup says that the power supply that ships with laptop is not adequate and that I should buy a higher capacity adapter for full performance. Really, HP can't supply an adapter that provides full performance!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandfather. Wish it had a backlit keypad for him. But overall, very good and easy to use for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose this item based on features and Best Buy reputation. Also, because of the convenience of ordering online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one off the shelf going to be discontinued... Salesman explained the difference in the new one... Looking for a CD-ROM and it seems most newer computer do not have one... Sales associate gave me all the benefits on several laptops and I picked the one I was most comfortable with... Geek squad installed all the software and gave me a quick tour of Microsoft 10.... Had not used yet... Went to Best Buy because of the customer service... Reason I gave a 4 star is because the keyboard is really sensitive and while typing it skips back or lines... So you really have to watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS ONE ONE OF THE BEST LAPTOPS SO FAR AND IM THINKING ABOUT BUYING ONE FOR MY DAUGTHER AND HUSBAND

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Outstandig Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop computer for my wife. I have to say that for the money you would be hard pressed to find anything better. It worked right out of the box; set-up was a snap. Kudos to Hewlett Packard. I have used their products for more than 15 years, and I always have been very satisfied.

    I would recommend this to a friend