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Customer Ratings & Reviews

Your price for this item is $165.99
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The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 2320 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the positive aspects of the 15.6" Touch-Screen Full HD Laptop, including its responsive touch screen, strong performance, user-friendly interface, and lightweight design. Many appreciate its good value for the price and ample RAM. However, some users point out that the battery life could be improved, and a few note concerns about fan noise and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,320 reviews
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! I've had HPs for several years now because even when they get old and start to fail me, they're still better than other brands. THIS laptop still managed to exceed my expectations. I normally buy extra RAM to upgrade my laptops for speed, but the 16GB in conjunction with the Core i7 processor makes this thing FAST! I won't need to automatically upgrade my RAM this time because it is already just as fast, if not faster, than my last 32GB RAM laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great value but beware of Microsoft S-mode

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous laptop was on its last leg, and this one seemed like the best value plus an upgrade on space, graphics and processor! Setup was super easy and painless, and I like that it has a full keyboard still (number pad) unlike others. My only complaint for any new Windows computers is that Windows 11 S-mode does not allow you to download non-Microsoft sanctioned programs. I’m an artist and use various programs for digital art, so this was a problem. Fortunately you can shut S-mode off, but Microsoft says this puts your computer at risk and you can never change it back. I find it a bit disturbing that as an independent small business owner I would have to jump through hoops like this to keep doing my job without spending thousands of dollars, or just as a regular computer to not be able to download independent games, but I digress. As a laptop it’s perfectly great and good value for the money. (I couldn’t even download my Razer mouse without shutting S mode off!) And of course the BestBuy employee was very helpful in store.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best Laptop at Affordable Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this laptop right now The HP laptop with 512GB internal storage, 16GB RAM, and a touchscreen in full HD natural silver offers a compelling combination of power and functionality. The generous storage space ensures ample room for files and applications, making it suitable for both work and entertainment purposes. The 16GB RAM enhances multitasking capabilities, proving a smooth and responsive user experience. The inclusion of a touchscreen adds versatility, enabling intuitive interaction with the device. The full HD display in a natural silver finish delivers vibrant and crisp visuals. The laptop's sleek design enhances its portability, while the robust specifications make it suitable for a range of tasks. Whether you're a professional, student, or casual user, this HP laptop offers a well-rounded computing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop and Best Buy services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional Performance and Design – HP Laptop Review I recently purchased an HP laptop, and it has been an incredible experience so far! Brilliant Display Quality: The screen is sharp and vibrant, delivering crystal-clear visuals. Whether I’m streaming videos, working on projects, or browsing the web, the colors and details stand out beautifully. High-Speed Performance: This laptop handles tasks effortlessly, from web browsing to downloading large files and installing applications. The powerful processor ensures smooth multitasking without any slowdowns. Instant Responsiveness: Every action is executed almost instantly. Whether opening apps, switching between tasks, or running software, the response time is incredibly fast—usually within seconds. Compact and Convenient: The sleek, lightweight design makes it extremely portable and user-friendly. It’s easy to carry, perfect for both professional and personal use. Overall, this HP laptop offers outstanding speed, efficiency, and display quality. A fantastic choice for anyone looking for a reliable and high-performing device!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Weight

    Rated 4 out of 5 stars

    Very good keypad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and easy to use, the keyboard is very soft , and fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great HP laptop to replace old HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop to replace my old HP laptop that still works but it's and old system and a bit slow now. This one exceeds my expectations with speed and ease of use. Great laptop for me traveling for work and watching netflix while on plane or waiting at airports.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With its Intel Core i7 processor and 16GB of RAM, this laptop handles multitasking effortlessly. Whether I’m editing photos, browsing the web, or streaming, it performs without lag.I will recommend this computer to anyone that is looking for an efficient laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Laptop is Adequate

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the HP laptop for college work. The screen resolution is adequate, RAM speed is great. You do have to purchase a microsoft membership for full access to its apps :/. It does have a built in antivirus software so if you are planning to use Lockdown Browser, you may have to temporarily remove it in order to download it. Its lightweight but the screen is wide enough to be comfortable to stare at for hours writing an essay or watching a series on hulu. Keyboard doesn’t light up. Touch screen. Video/Microphone available. It can be a little loud at times, I personally don’t mind it but just letting you know. Overall, I am very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this computer.. i love it so much, i bought it twice... really fast and efficient and easy to work with especially for a none tech savy person like me.. great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    My hp laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. It moves so quickly and I love that its a touch screen. Would definitely recommend especially since I ordered again and got the same exact computer for my daughter. She loves it and was super happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, light weight, easy to use computer! The Geek squad set it all up so I could use it right away. The price was excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Powerhouse!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a powerhouse. I purchased this for recording guitar. It runs the software seamlessly with no latency from my audio interface. Little above my price range, but hey, what isn't these days? 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great laptop for a student or on the go!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, it has a really great and fast processor and also the hard drive has a good amount of storage. It came with a warranty through the manufacturer which is also helpful. The screen is big enough but no to large and it's an overall great size. I got it on sale too so really happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    Open boxed hp laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a open box item. I've had zero problems it's a touch screen and I don't think I'll need to touch this thing for the next 4 years or so. Using it for school work and the Hub no issues. L...o...L (-;

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp, 15.6, touchscreen, laptop, intel, core, i7,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 15.6" touchscreen laptop featuring Intel Core i7 delivers exceptional speed for multitasking, vibrant visuals on its responsive display, and a sleek design that combines functionality with elegance. The laptop's impressive performance and user-friendly interface make it an excellent choice for both work and entertainment. With its powerful specs and thoughtful design, HP has created a device that truly stands out in the laptop market.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love This Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great HP laptop that I highly recommend. The setup is so easy. It is fast and the battery lasts a long time. It has just enough storage for what I need at this point. It is lightweight and easy to carry around in the laptop case I also bought. The graphics are great for everything I use it for and the camera is very good. Best choice for a smaller size laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for business use!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim design and very fast processing! Perfect for our work needs and light to carry! Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Win 11 drove me to upgrade my laptop. This one is so much faster with the 16 gb sdram (previous laptop had 4). Touchscreen is a nice feature, but don't use much with excel & other software I use. A must-have feature was a keypad. No dvd drive. But you can one if really needed for about $40. This also makes the laptop a little thinner & lighter. Setup was easy. I had to switch out of the "s-mode" of win11 due to one of my programs. That was just a matter of checking an ok box when installing the program.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Fan noise

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn’t last as long as expected and fan can be loud sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer fast and clear me and husband just love it

    I would recommend this to a friend