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Customer reviews

Rating 4.3 out of 5 stars with 12 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the touch screen feature of the 15.6" Touch-Screen Laptop, finding it helpful at times. However, some customers rarely use it.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Pros mentioned:
    Ample storage, Price, Versatility

    Rated 4 out of 5 stars

    Great value laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can spend a lot of money and get a high-powered laptop or you can choose not to spend so much and then you get what you pay for. This laptop gives you great speed, storage and the latest in technology, along with touch screen and Windows 10 for $500 is a steal!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 4 out of 5 stars

    good school laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this laptop to be priced perfectly. It has all the space and speed that I need for school. There was some problems in the beginning with the microphone and loading up but they were easily fixed and not future affecting. I highly recommend if you have the money to consider this computer for anyone in college especially business major for ten key. The touch screen is helpful sometimes but I rarely use it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Versatility

    Rated 4 out of 5 stars

    Great for school, music and online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my son, he is an online student. I was surprised at how fast the processor performed and how versatile this computer has been overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson for a graduation present from high school and for him to use in college; also, he does moderate gaming. Had it for about six weeks or so and it's working well. The A8 chip and 6 gb ram makes a big difference.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than my old laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not much of a techy type. I'd been using an older laptop that was quite slow and no doubt cluttered. I saw an ad for this, did some reviewing and thought it looked good. Friends told me that multi-core was the way to go. So far I'm very pleased and LOVE the touch-screen. Never had one before. Oh, I don't play games so can't help anyone there. But for this old guy, it's been a very nice replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother in law. She loves it and it does what she needs. Good battery life and processor speed.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect touch screen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is perfect for our HS principal. I was able to install Windows 8.1 on it without issues and the 6GB of ram is perfect for the applications that are used. It has a very clean look and the touchscreen works perfectly. I would recommend this model to anyone looking in the mid price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for my daughter. She's a student in nursing school and really needed an up to date computer. I also bought the Office 360 program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great i pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my wife and she likes it a lot better than her apple I pad.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent for College Students

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for myself after I graduated high school to use in college. Have had it for almost a year now and I love it. I thought I would never use the touch screen, but I actually use it all the time, it's much easier than using the little touch pad below the keyboard. It is very user friendly if you know basic computer skills and not too big to tote around to all your classes. I would recommend this to anyone.

    I would recommend this to a friend
  • Cons mentioned:
    Frequent crashes, Poor customer service

    Rated 1 out of 5 stars

    HP Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2/12/2015 from the time that I bought it the amd crashes. It makes my screen black and I cant do anything. I have multiple help tickets through HP that were opened to the point I had to send it in to get fixed. They also told me I have to pay for the shipping of a faulty product. So I did that. And when I recieved it back they replaced the mother board and its still happening to this day. I'm done messing with it. I will not Buy another HP again because of Hp customer service and the hastles of getting it fixed and its still not fixed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen, Great picture, Touch is smooth, Light

    I would recommend this to a friend
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