Customer Ratings & Reviews

Computer works well and is working as described.Touch screen works well and computer can handle day to day operations.

I love it! Got excellent advice from my salesperson (Gage) and great help from the Geek Squad (thank you, Jessie!). This laptop seems to be perfect for a tech idiot like me: the right size and easy to use. Thank you, Best Buy!

It's 100 percent effective, since the day I purchased it, I have not experienced any issues with the laptop. Very fast.

Replaced an aging HP laptop. Easy to setup. The quality consistent with previous laptop meets the needs of reviewing emails, teleconferencing and document creation using Microsoft.

It works very nicely. Replacing a 15 year old machine that was very slow doing anything. Much faster and the display is clear and precise. Just taking a little time to adjust to Windows 11. A good deal for the price.

So happy I was able to get this laptop. Ordered online, got to pick some items I wanted installed and remove the ones I didn't want. It was ready when they said it would be. Picked up at the store with no issues. Turned it on. Went thru the setup wizard, easy peasy! Battery lasts an incredible long time compared to other laptops I've worked on. You can't go wrong with this one.

Every time we buy something from best buy. Always we have a very good experience. Not inly custumer service but also the deals they have there we always take advantage of that.HP products are always very good i bought this laptop for my son and he is very happy with it not issues at all

I loved my new laptop, I was afraid the size was a little big but I realized it is just perfect. It's been just about a month since I started using it, so I am still discovering a lot of new things about it.

This laptop is excellent and perfect for the price I paid. I couldn't have asked for a better device. It features a touchscreen and a great processor, along with ample memory. Overall, it was a fantastic deal. I absolutely cannot complain about it; it was perfect!

Great PC. Touch screen and powerful PC at this price was a great deal.

Great laptop for all your general needs. Amount of memory is perfect for smaller needs such as documents, spreadsheets, powerpoint, etc. Laptop is quick to move from one website to another and it has a great display.

Clear screen, high speed processing, great battery life

I have had these laptops for over a year. They have been great. I purchased two at the time and do not regret it at all. I recommend them 100%

Runs smooth and efficient. It runs very fast. The touch screen is great.

I’ve been really impressed with the HP 15.6" Touch-Screen Laptop. The AMD Ryzen 5 processor delivers smooth and responsive performance for everyday tasks like web browsing, schoolwork, content creation, and even light multitasking without slowing down.

Best Buy is the place to go for all you electronics and gadgets

This laptop works great for school. It’s lightweight, fast for everyday tasks, and has strong battery life that lasts through classes. The screen is clear, the keyboard feels good to type on, and it handles homework and online work with no problems. Overall, super reliable for students.

Very fast and responsive touch screen, this is really a good device

This by far is one of the best HP laptops I have ever purchased. It is truly all that I need for every project I am currently working on...It is fast, intuitive, easy to handle and has excellent storage and a beautiful screen.

This replacement for my surface is awesome. Was able to get everything instlled and have the look and feel of my old surface without issue. This is a very quick and stable laptop and could not beat the price.