The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 4 out of 5 stars
HP Touch Screen Laptop
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The actual computer is great works great but the charger has had to be replaced twice now it just stops charging.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My first order was cancelled without notice or explanation. I came back and found a better deal. This laptop is perfect for bills and web searches/ shopping. The touchscreen is a nice feature and so far the better life is good. Overall a nice laptop for personal use at a great price!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my mom for Christmas. She was here visiting from Mexico. Easy to set up, add language and download apps and connect to the network. It was not fast so definitely take your time and read carefully to what you select.
Decent for remote work…..battery doesn’t last long
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop works for what I need it for (about 4 hrs of remote work per day, 4 days/week). However, there seems to be an issue with the internal battery. I can have it fully charged to 100% and by the time I am finished working (approx 4 hrs), it is almost dead. It also seems to drain even when it is shut down. I have turned it completely off when it is charged to 100% but when I turn it back on the next day it will be down to about 94%, even though it has been off and not in use. This is the only thing that makes me unhappy with the purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This HP laptop was a great price compared to the other outlets and the delivery was free and fast. No worries about damage. It wasn’t bad setting up. Nice product.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop for an amazing price. I will not go through anyone but Best Buy for laptops for this reason. They have the best price for the best quality!
Okay laptop but you don’t get the free stuff as ad
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The free 6 months of Norton anti virus cannot be downloaded. I kept getting the message “This product can’t be installed on your operating system . The operating system is no longer supported “. Why even offer this as a free bonus on this laptop if it doesn’t even work on this laptop??? The extras were one of the reasons why I purchased this laptop. Laptop does what it is supposed to do (would have been a much higher rating if if wasn’t for the issues with the supposedly free stuff)