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Customer Ratings & Reviews

Your price for this item is $389.00
The comparable value price is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 653 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 653 reviews
  • Rated 5 out of 5 stars

    My new computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. This comouter is everything that you would expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase HP computers, so that let you know how I like them. Easy installation instructions and help if I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs Up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic online order/store pick-up experience. Will most certainly recommend. Wife loves the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, has everything I need at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good I have a Dell but had it repaired and it didn't work well even after it was repaired so I went out and bought a new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review - 2025.04.18

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the machine works fine. Would have been nice to have an additional USB port (B or C).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop for the win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for my daughter she loves it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop @ great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter laptop at low entry level price for every user!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Key

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price. Bright screen and good keybord lay out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great inexpensive laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, simple for my Mom to use. Would buy another one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess the only downside is that the keyboard is not backlit but everything else is fully functional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good computer for business purposes. Thanks to best buy, I got one at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop came brand new even though its a open box...I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Does all that we need. Fast, easy-live it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my father. He absolutely loves it. Very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is wonderful product. Meets my needs as a student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for dads

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for dad, no complaints so far! He doesn't do too much to need a high core processor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love love love love love love Best Buy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    When laptops quality standards are below, mobile t

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok for general use, windows 11, norton, and Xbox trials are, nice if computer speed wasn’t slow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP 15.6 touchscreen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment and highly recommended. Bought to start tax business.

    I would recommend this to a friend