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Customer Ratings & Reviews

Your price for this item is $389.00
The comparable value price is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 653 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 653 reviews
  • Rated 5 out of 5 stars

    No problems so far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this computer for a home business. It is perfect for what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter. She loves it! She uses it mostly for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wayne F

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lap top is fairly new but so far it’s great for personal use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp laptop is the best i definitely recommend thanks hp and best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally received the wrong laptop but once this error was corrected we are happy with our purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing missing for me is a back lit keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my needs. Great salesperson, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a wonderful purchase for my wife. Very helpful for her new job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop for the price. Brought it on sale president day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Starter laptop for son

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price point of an entry level machine for the kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product and customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and customer service. Easy friendly pickup process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get me by for things new do on it!! Us basic games play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop so I got this one. Great product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bad mouse -otherwise, below average computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the computer is almost ok but definitely not great - the mouse is not always responsive and sometimes does just the opposite of what I want -very frustrating - also the page will suddenly 'zoom in' without doing anything - cheap is cheap - if you want a computer that actually does what you want buy something else

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Student

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a high school student. My child needed one for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a gift for my mother and she loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for simple tasks or using it for school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the light behind my keys on the keyboard. I miss that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but the keyboard does not light up. At least I haven’t figured out how to do it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP - 15.6" Touch-Screen Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointment. This LAPTOP has been the worst one I have ever purchased in over thirty years. HP computers/laptops have always been my preference, but not in this case. This laptop has been complicated to set up, I’ve never had such a program at all. For whatever reason this laptop appears to be very sensitive for whatever reason. I am very upset with this HP-15.6".

    No, I would not recommend this to a friend