Customer Ratings & Reviews

Love the laptop its better than any desktop. HP is the best

I got this laptop for small gaming and school. Overall this laptop is really good, it runs pretty smooth and runs small games fairly well. I high recommend this laptop.

great laptop for browsing and work would definitely recommend and only by through best buy for their insurance and return guarantees

Great laptop for the price. Works perfectly for anyone student who needs a reliable laptop with lots of programs and features. Very user friendly

I like that it’s easy to use and light weight. I needed a new tablet for schoolwork and working from home and this tablet was a great investment.

It works great but had to get it out of S mode to download my already purchased Antivirus and Internet security software. Microsoft will only allow their apps to be downloaded in this mode.

I love this laptop. I use it for my online classes and it has everything that I need to complete my school work.

Good quality laptop, great price. My husband primarily uses it for work. Very easy to set up and get going right away. Not too heavy, easy to bring back and forth to the office.

Purchased for my daughter when she started college and found her chromebook would not format her assignments correctly. She is absolutely in love with it. No issues, easy set-up, working great.

Got it to run cake walk by bandlab for recording music studio. Was sad when i realized the i3 core was to junky to run the DAW. But after installation of some free drivers it started preforming flawlessly. I guess being gen 12 improvements make it capable.

I brought this for school. The price was right. It went on the sale the following week and I was able to do a price match. It's the right size to carry around and its easy to use. Happy I brought it.

Great little computer that starts fast, responsive to new applications, and has decent battery power. Been using it almost a month and have no complaints.

Great pc for the price. Would recommend for work or home.

Ordered online was easy, got my order without any delays and enjoying the new laptop. Still getting used to Windows 11, but so far I'm pleased

We did not need a very powerful laptop since it will not be used for gaming. This laptop does everything we need it to do.

I have not had any issues. Great for a full time college student. Love the touchscreen

I am glad I purchased my HP laptop from Best Buy...the staff was most helpful in processing my purchase...made it quick and easy....Thank you!

I am currently working as a legal assistant and works perfect to me , have everything that i need. This is only for work , all my software that i use everyday running perfectly

I love the laptop. It’s perfect for what I bought it for. It’s light weight and the display is good for my sight. The downfall is the keyboard doesn’t light up.

nice machine, still getting used to it, like the touchscreen feature - thoight it was a good price until i found out about the add-ons - then was encouraged to sign up for store and geek memberships which would have close to double the price