Customer Ratings & Reviews

Perfect for school. Had a Chromebook but needed a windows laptop. The price was perfect for the size and all it came with. Once I’m done with this semester I will be using this laptop for my t-shirt business.

This is the best laptop I have ever owned. Does everything that I needed for a then some. I would recommend this for anyone that needs a home laptop for school, work or luxury.

Received this in good shape and it does everything I need it to do to run my store!! It is better than what I expected it to be!!

I’ve been very pleased with my purchase. It’s my first hp in 10 years and I have absolutely no complaints.

It’s been a year and my laptop is working amazing and I am really glad that I’ve purchased from Best Buy.

This was purchased for College. her BSN for nursing great purchase, she loves it and we actually purchased another one for her daughter for high school in college as well.

I've had this for a month and no problems. I'm not a gamer or student so this is all I need and it works great. I have had hp computers in the past and have always had good luck.

Got this laptop for my daughter for online school, love the touch screen and the accessibility to it. It did come kind of warped in the keyboard but doesn’t affect the use of it. It’s a good economical laptop.

I bought this computer last 2 months and I absolutely love it.. the touch screen feature is awesome... I could not be any happier with it .. the customer service in store was awesome.

After much consideration, comparison and thought of what I actually needed purchased this laptop. Enough memory and gigabytes for everyday use. Like the touchscreen, but barely use it. Didn't need it to fold down, nor for gaming. So it's adequate for banking, surfing or watching YouTube. I have recommended it for the price point. It was easy to set up and switch out of S-mode, eliminate Microsoft Edge and download my choice of virus protection. The current resolution is good, customization on other aspects is always available. Battery life is fine, since I don't spend 8 hours on it. So far, so good. Signed, Happy Mom.

I got this laptop for small gaming and school. Overall this laptop is really good, it runs pretty smooth and runs small games fairly well. I high recommend this laptop.

Great laptop especially for this holiday price, I can’t afford a MacBook so my second choice is always Lenovo I never buy any other brand and I’m never disappointed! 10/10 recommend

Computer is fast, cost was big selling point. Keyboard is not lit, kind of hard to see in low light,but tolerable. Overall for what I use it for, can't beat it. Pleasure and small business use.

I work from home about once a week and this has worked great for me! It was super easy to switch my stuff from my old laptop to this one.

So far so good for the computer. Purchase of MSsubscription was a mistake. I scheduled a call to get help setting up email. MS person cancelled last minute and never rescheduled.

Bought this laptop for simple things at home. It has worked awesome so far. And my sales associate was spot on and explained all that a "non computer" person like myself would need to know!

Got it to run cake walk by bandlab for recording music studio. Was sad when i realized the i3 core was to junky to run the DAW. But after installation of some free drivers it started preforming flawlessly. I guess being gen 12 improvements make it capable.

So far so good. It is replacing a 17 in Hp laptop. Just wish it had a light up keyboard. The touchscreen is great. I put my Norton 360 on it.

nice machine, still getting used to it, like the touchscreen feature - thoight it was a good price until i found out about the add-ons - then was encouraged to sign up for store and geek memberships which would have close to double the price

Great laptop, it's just wanted at a great price, highly recommend