Customer Ratings & Reviews

I love how easy this computer is to use for my personal and professional needs. The touch screen has been a bonus feature that I dind myself using more often than I thought.

It has been a good purchase until recently. Booted up my laptop and got a notice that updates were on their way. Updates never processed and laptop froze with that message. Had to have someone come out and they couldn't fix. I now have to bring it back to best buy and hopefully they can fix. Not happy. I've only had laptop for 9 months.

Easy to use and set up, great deal for the price, definitely recommend

I really recommend this laptop the price is affordable and it has all in compare to others brands

Best labtop i got so far. Would buy it again. ....

I bought this for my 6 year old son for his K12 school. So much easier for him to thought the screen. Love this so much. Great buy.

I love this computer, it’s an upgrade to the one that i had prior too and it works amazing!!!

I purchased this computer for an online class. I bought it on sale for such a great price. I like the way it runs, I have not any issues since. I would recommend it to anyone who is looking to buy a good hp computer. It also offered free subscription for window 11. Good customer service!

Great product with very good battery. Love it I recommended this product

I was slightly apprehensive about buying an HP. I had one of their laptops back in the early 2010s and it was awful. They have gotten their act together. This laptop is excellent. With 8MB of RAM, it's great for web browsing, documents, and light editing of photos. It also seems to be made now so that you can safely wipe down the computer (in the age of Covid) without damaging it. That was the reason why my first HP laptop bit the dust. The price is so low, I'll just get another one in 3 or 4 years, probably sooner.

This computer is definitely not fancy or for intense gamers, but as a basic computer to do email and some small applications, it is perfect. Runs smoothly and Microsoft Office is running efficiently. Good computer for the money!

This is a great laptop. Love to touch screen and very vibrant colors too. Price was awesome too.

Awesome and great product with great pricing. Performance is great too.

This laptop was for my granddaughter to use for school and it is a Great product

Love love love this laptop! Fast! Light! Functional! Touch-screen and it has a beautiful display! Good speakers and great battery life! Bargain deal!!! This is the 2nd one I have purchased this year. Same exact laptop!

Excellent. Easy setup; very fast and windows 11 easy to transition to. Would recommend highly.

Purchased this HP laptop online, on a Memorial day sale. Paid extra for same day delivery. Did NOT receive it that day. Was refunded the money for the shipping, then was refunded the amt. for the laptop, then it was withdrew again on the 3rd day. Received the laptop on 4th day. The laptop itself is great! Nice & quick, & smooth running with my programs. The touchscreen great too. Just wish I didn't have to go through the hassle receiving it. Best Buy's customer service was semi-helpful, but their ordering system needs to be more efficient. I would definitely recommend this laptop, Best Buy..... not so much.

Great computer for school and other things like movies

dependable, easy to use, not too different from my former computer

I wasn't too sure about the size of this laptop. Usually use a 14 inch. But I actually ended up loving this computer was exactly what I needed. Great product and would recommend it.