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Customer Ratings & Reviews

Your price for this item is $358.79
The comparable value price is $529.99

Customer reviews

Rating 4.6 out of 5 stars with 683 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 683 reviews
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always been and hp fan thru the years, and was extremely pleased with this one . It’s the perfect speed and great processor, would recommend it to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review by Helene

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for an online class. I bought it on sale for such a great price. I like the way it runs, I have not any issues since. I would recommend it to anyone who is looking to buy a good hp computer. It also offered free subscription for window 11. Good customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP is a good brand now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was slightly apprehensive about buying an HP. I had one of their laptops back in the early 2010s and it was awful. They have gotten their act together. This laptop is excellent. With 8MB of RAM, it's great for web browsing, documents, and light editing of photos. It also seems to be made now so that you can safely wipe down the computer (in the age of Covid) without damaging it. That was the reason why my first HP laptop bit the dust. The price is so low, I'll just get another one in 3 or 4 years, probably sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, no issues. My 8 year old saved up his birthday money to get a computer and this is the one he chose. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic, but perfect for simple needs!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is definitely not fancy or for intense gamers, but as a basic computer to do email and some small applications, it is perfect. Runs smoothly and Microsoft Office is running efficiently. Good computer for the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace a computer in the house. This one is an upgrade from what we had. It works well and is much quicker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up was easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this and it has worked great for me! I have had no hiccups so far and the Norton is great as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    H.P. yes ... Best Buy Online? NO!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this HP laptop online, on a Memorial day sale. Paid extra for same day delivery. Did NOT receive it that day. Was refunded the money for the shipping, then was refunded the amt. for the laptop, then it was withdrew again on the 3rd day. Received the laptop on 4th day. The laptop itself is great! Nice & quick, & smooth running with my programs. The touchscreen great too. Just wish I didn't have to go through the hassle receiving it. Best Buy's customer service was semi-helpful, but their ordering system needs to be more efficient. I would definitely recommend this laptop, Best Buy..... not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 6 year old son for his K12 school. So much easier for him to thought the screen. Love this so much. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Urgent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed personal laptop immediately. Went online and it was available for same day pick up. What a life saver. Laptop is highly recommended as it’s easy to use and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend this laptop the price is affordable and it has all in compare to others brands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new laptop. Service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for the IT field

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop amazing features like touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best pick & it’s touch screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, it’s an upgrade to the one that i had prior too and it works amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up, great deal for the price, definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my dad for Father's Day. He is not tech-savvy and always has issues with computers. He loves his new computer and has not had any issues! Another happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works great. I had purchased the Lenovo version with much the same memory and storage and I wish that I had purchased the HP. The HP products always work as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price/Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Love to touch screen and very vibrant colors too. Price was awesome too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend others to purchse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my partner on an open box sale, he says it works very well and that the battery life is great. Was a bit slow to download applications at first but got adjusted very fast. The keyboard is wider than usual but not bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Sturdy, reliable, fits all of my needs. The battery seems to go down quite fast when not plugged in. Other than tgat a very good product. A fast speed, easy to operate.³

    I would recommend this to a friend