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Customer Ratings & Reviews

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$317.99
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Comp. Value: $529.99

Customer reviews

Rating 4.6 out of 5 stars with 690 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 15.6" Touch-Screen Laptop's overall performance, touchscreen functionality, and speed, with many appreciating its ease of use and portability. The battery life and screen size are also well-received. However, some customers have noted concerns regarding storage capacity and heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 690 reviews
  • Rated 5 out of 5 stars

    HP is a good brand now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was slightly apprehensive about buying an HP. I had one of their laptops back in the early 2010s and it was awful. They have gotten their act together. This laptop is excellent. With 8MB of RAM, it's great for web browsing, documents, and light editing of photos. It also seems to be made now so that you can safely wipe down the computer (in the age of Covid) without damaging it. That was the reason why my first HP laptop bit the dust. The price is so low, I'll just get another one in 3 or 4 years, probably sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale. Set up was very easy. Love the touch screen option. I use it to pay bills, do banking and access work stuff. So far it has not disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 3 out of 5 stars

    H.P. yes ... Best Buy Online? NO!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this HP laptop online, on a Memorial day sale. Paid extra for same day delivery. Did NOT receive it that day. Was refunded the money for the shipping, then was refunded the amt. for the laptop, then it was withdrew again on the 3rd day. Received the laptop on 4th day. The laptop itself is great! Nice & quick, & smooth running with my programs. The touchscreen great too. Just wish I didn't have to go through the hassle receiving it. Best Buy's customer service was semi-helpful, but their ordering system needs to be more efficient. I would definitely recommend this laptop, Best Buy..... not so much.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great product and value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy this computer is to use for my personal and professional needs. The touch screen has been a bonus feature that I dind myself using more often than I thought.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always been and hp fan thru the years, and was extremely pleased with this one . It’s the perfect speed and great processor, would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great affordable laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable laptop. Battery is surprisingly long lasting even during heavy workload due to school.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, no issues. My 8 year old saved up his birthday money to get a computer and this is the one he chose. He loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    nice touch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    budget friendly laptop that has enough pop - the touch screen is a nice feature

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace a computer in the house. This one is an upgrade from what we had. It works well and is much quicker.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    A must buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 6 year old son for his K12 school. So much easier for him to thought the screen. Love this so much. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my dad for Father's Day. He is not tech-savvy and always has issues with computers. He loves his new computer and has not had any issues! Another happy customer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works great. I had purchased the Lenovo version with much the same memory and storage and I wish that I had purchased the HP. The HP products always work as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Set up was easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this and it has worked great for me! I have had no hiccups so far and the Norton is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my new laptop. It is perfect for my use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend this laptop the price is affordable and it has all in compare to others brands

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best pick & it’s touch screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, it’s an upgrade to the one that i had prior too and it works amazing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great touch screen laptop. Highly recommend for the price. Came with a year of office 365 free

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great Price/Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Love to touch screen and very vibrant colors too. Price was awesome too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up, great deal for the price, definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new laptop. Service was excellent.

    I would recommend this to a friend