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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $449.99

Customer reviews

Rating 4.4 out of 5 stars with 1875 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the 15.6" Touch-Screen Laptop positively for its reasonable price, user-friendly interface, and ample storage. While many appreciate its touch screen capabilities, some express concerns about its battery life and Windows 10 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,875 reviews
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Hp Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it it's fast The touchscreen works really nice

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for my wife's first computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and very fast processor. Love the touchscreen, 15.6" size of the screen-not to mention the layout of the keyboard with 10-key.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Amazing Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it's so easy to use and I never thought I would want a touch screen but it makes things a lot more convenient. Will definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    User friendly HP laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop is outstanding! It is so easy to use, plus it has touchscreen abilities. It offers great options for all levels of computer users!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was service one time due to corrupt BIOS HP UPDATE. It has worked fine since then. It is a good computer. It is a lot to learn, but YouTube, the tutorials help a lot and other information the HP and the computer provides is helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is awesome I recommended this purchase to all my friends and also purchase two !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop for home and school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop and the price I paid was great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very slow and does not work properly. Weve only used it a couple of times and it seems as if its broken. It takes a really long time to turn on and when it does, it sometimes shuts down by itself later making it hard for us to turn it back on. I wouldn’t recommend this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Storage, Touch screen

    Rated 5 out of 5 stars

    Great Laptop for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my wife. I wanted a laptop that she could play her puzzle games and her gummi-drop games (idk what its called). She loves the touch screen! It's a great laptop for simple gaming and doing her office work. She went from a Pentium to this laptop and it has changed her life! She has just started downloading music and a couple movies. With the amount of HDD she has, it will take a while for her to fill it up. Highly recommend this laptop for the price. You get a lot!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great laptop at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid laptop, with a nice, clean picture, touch screen and all of the essentials. The price was outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    User Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so easy to use and understand even for a senior citizen. Touch screen is wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Standard Model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Connection is better on this Laptop than the 17" HP laptop in the Past. Was worried the " I3 " processor would be slow, but again, this laptop seems faster than the 17" laptop (that has an i7 processor).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does everything I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I retired 14 years ago, I bought a state-of-the-art HP computer with windows Vista. I used that until it was no longer supported, so was in the market for a new one. I was amazed at the technology advances and low prices available. The HP laptop I bought was certainly not the top of the line, but it has been fine for my needs, which is email, online banking and shopping, and a few spreadsheets.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop for my Daughter!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop yesterday (10/23) and so far, it is great! My daughter will plan to use it for her schoolwork! The laptop works very fast and the interference is nice! I would highly recommend this laptop, whether it's for work or for fun!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom needed a new computer and after searching multiple stores this was by far the most bang for the buck! It’s been awhile since I bought a computer for myself and I was very impressed with how easy it is to set these up now. It walks you right through everything with speech recognition enabled. Most other places had computers at this price point with less memory and no touch screen!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop because mine wasn’t working properly. Works amazing for school work that I need to get done, and is fast! Very easy to set up myself.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great laptop, especially for the price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to replace my old one in college and I was very pleased with it! It's lightweight, so it was easy to carry on campus, and the touch screen is very convenient! It runs super fast, and overall I'm very happy with my purchase. I would definitely recommend this to anyone looking for a laptop, especially for school purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 4 out of 5 stars

    Easy and fun to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop after going through rows and rows of laptops. I didn't need a fancy computer. I just wanted it mainly for my pictures and browsing recipes, etc. I came across this one and loved it! From the touch screen to the color! Plus it was on sale for a decent price! You won't be disappointed if you're looking for a laptop that does it all at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Touch screen
    Cons mentioned:
    Boot time

    Rated 4 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop to replace 1 that had recently died. Getting used to the touch was interesting since I was teaching my wife had to use it. Light weight with plenty a storage. The only thing that I can fault is that it takes almost 3 minutes to completely boot up even with nothing loaded.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice little laptop for the price range. I have not had any troubles (knock on wood) since I brought it home.

    I would recommend this to a friend