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Customer Ratings & Reviews

Your price for this item is $349.99
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The regular price is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2505 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the reasonable price, touch screen capabilities, and user-friendly nature of the 15.6" Touch-Screen Laptop. They find it lightweight and efficient, making it suitable for various tasks. While some users have concerns about the S mode and gaming capabilities, the overall feedback highlights its value for everyday use and small business needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,505 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best of the Best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Perfect for my work-from-home job, and has everything I need! Perfect size and easy to use, plus I love the touch screen capabilities too! 10 out of 10 for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    Mrs. Thomas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice!!! Its my 2nd one. So easy to set up. Touch screen is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy at a Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an inexpensive laptop and this one fit my needs. Ease to setup as it walks you right through. Good speed, no problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The “Best Buy” I could have found!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my laptop from Best Buy almost a year ago and have been using it for college. My laptop still runs as if I bought it yesterday and with the low price I paid for it, I definitely found the best deal. Thank you Best Buy, I am LOVING this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for it’s price it’s very lightweight and is touchscreen love this product alot

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Laptop-Gate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought it I had to take it back and get a new laptop. I was excited to get it home and get to work but I never had the chance. I loved the sleek look of it and the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Best buy best price s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the reviews it's that good wind you need a laptop best tops for pictures but keys could better for older people like me it speed now the store how many times would go out of way to help me . like how store also recycling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one for that money still using it for work school Absolutely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid Speeds amd design.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer speeds are strong for the price. We only use it for school work and general browsing Love the design and weight. Worth the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Personal use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for personal use, fast and plenty of space. Decent keyboard and great battery time.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    SENIOR SPECIAL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer/don't need a lot of bells and whistles/just right for my needs/read newspapers on line/order from web sites/don't do gaming/also purchased at reasonable price/perfect for retirees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I thought it would be and I’m not disappointed at all. I use it for my online college classes only. Brought 2 other brands and returned them. They didn’t meet my needs for my college courses and were much slower. Great value as well. it may not be an apple product, but it does exactly what I needed to do when I needed to do it and I highly highly recommend this brand! A. Golden

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was completely impressed with their professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend BestBuy customer service is perfect and they support my busisness like another company ,The product quality is consistently outstanding, exceeding my expectations every time.” “I was completely impressed with their professionalism service. Sincerely Smartfixtronics Team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the laptop seems to be great! I wasnt happy about having to replace me fingerprint Envy for facial recognition, but it's not that bad. I use it primarily for school and i love it. The only issue came about aftef i did the BIOS update. It caused my laptop screen to go blank, three times. I have not had issues since. But i am watching out.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Awesome, Cheap Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed. Internet and the occasional need to fill out forms online. I love that it's touch screen, but it would be nice if the screen folded all the way back flat to facilitate signing on the touch screen itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is light, and functions very well and the battery lasts longer than I anticipated. However, the graphics/display settings are not as clear as I thought they would be. I had to adjust the settings a little bit.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    School Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and has a touch screen. Standard weight. Great for adults in college!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have really enjoyed. As I am used to a touchscreen at work this was easier than prior laptop. We use it for business, personal, and for college. Portable abd lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A great buy….

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s simple the Best, I can’t express the technical aspect is phenomenal… and the touch screen feature is an added touch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent performance for affordable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my HP laptop touchscreen earlier this month and I have to admit so far it has been performing very well... I am looking to to upgrade the RAM and ROM storage in the near future for when I need it for higher performance but otherwise I love this product

    I would recommend this to a friend