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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2690 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the responsive touch screen, ease of use, and performance of this 15.6" laptop. Many appreciate its lightweight design, great price, and sufficient storage. Positive feedback also highlights the commendable battery life and convenient size. While some users noted the fan can be noisy and the laptop may get warm, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,690 reviews
  • Rated 4 out of 5 stars

    Only one issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it except the letters on keyboard are very light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Suga’s laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter got it for Xmas as an upgrade for her school work she is absolutely in love w it n the price was excellent her only complaint was she would like the keys darker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it excelente my favorite laptop I bought from Best Buy 3 months ago and I love it no complain

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this just for school assignments and i’m very happy with this purchase. The memory is whatever but I didn’t need anything too crazy for what i’m using it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A new laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product for the price range. It takes its time loading and the camera quality could be clearer. Yet for under $400 this was worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop started making sounds but came to Best Buy and they fixed it for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP -15.6” touch screen laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP laptop. The speakers are nice and loud. I love watching movies on it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for school! Ordering online was easy and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best computer I have ever bought so far. The colors are amazing also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dealing and great product. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really the best even I don't know that it's a top screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best offer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black Friday 250 for it best value for it love it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I mean the store name speaks for it's self....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. Way better than I expected

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT WASTE YOUR MONEY AND TIME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I wanted to love it, especially since it was an upgrade to the one that was stollen from me. I should’ve read the software features before buying. I used this for work and mainly use Google drive which was inaccessible from the Files folder. I saw a good deal and it was touch screen. The touchpad was extremely sensitive and my laptop had a counterfeit battery and the battery life SUCKED! I bought this “new” no where said it was used or refurbished. So not only did I have to return this and I had to buy a different laptop with less features at a higher price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product. 10/10 recommend for others!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad customer service!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok computer. Nice and sleek would have given it more stars but their customer service sucks. My daughter dropped the computer on day 42 and HP told me that I’ll have to pay 350 dollars to have is fixed. Why the computer was only 321 with tax.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Screen size

    Rated 5 out of 5 stars

    Great Small Business Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this laptop. The large screen makes it easy for me to write and update websites, and social media. I love having the option of a touchscreen. It's lightweight and a quality product. It's also fast. So far. I've been able to use it for eight hours with plenty of juice for more. The setup was easy. Fits neatly almost anywhere. A great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What I recommend this laptop for

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re seeking a laptop for personal work and to play game, this is not recommended. I would recommend this laptop to do work only

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed, Touchscreen

    Rated 5 out of 5 stars

    A fantastic HP touchscreen purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently acquired the HP Touchscreen Laptop, and it has exceeded my expectations in every way. This laptop has proven to be a fantastic buy, and I'd like to share my experience with it. First and foremost, the touchscreen capability is a game-changer. It makes navigating through applications, browsing the web, and even creative tasks such as digital drawing or design remarkably easy and intuitive. The responsiveness and accuracy of the touchscreen are impressive, allowing for seamless interaction with the laptop. Performance-wise, this laptop truly shines. With its powerful processor, it handles multitasking effortlessly, even with multiple browser tabs and demanding software running simultaneously. Whether you're into gaming, productivity, or entertainment, the HP Touchscreen Laptop delivers without a hitch. The display quality is another standout feature. The Full HD screen is vibrant, sharp, and offers excellent color reproduction. Watching movies and videos on this laptop is a joy, and it's equally well-suited for work-related tasks, providing crisp and clear visuals. Battery life is also commendable. I've found it to last through a full day of moderate use, reducing the need for frequent recharging, which is a big convenience. The build quality is solid, and the laptop feels durable without being overly heavy. The keyboard is comfortable for typing, and the touchpad is responsive. The design is sleek and modern, making it an attractive addition to any setup. In terms of connectivity, it offers a good selection of ports, including USB-C and HDMI, which are handy for connecting to various peripherals. In summary, the HP Touchscreen Laptop is an exceptional purchase. Its touchscreen capability, top-notch performance, stunning display, and excellent battery life make it a versatile and reliable choice. Whether you're a professional, a student, or simply someone who appreciates quality technology, this laptop is an investment that won't disappoint. I couldn't be happier with my choice, and I highly recommend it to anyone in need of a high-quality laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Durable at ALL!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this laptop for a whopping three weeks before the screen completely broke. i'm talking LCD shatter when there was absolutely no feasible way it could have happened as the laptop never even left my bedroom and had been sitting on the top of a shelf in my closet completely on its own. geek squad repairs said the parts to fix it would cost more than the laptop itself so they gave me a refund but this will be the last time i buy an HP laptop.

    No, I would not recommend this to a friend
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