Customer Ratings & Reviews

thank you so much for your service I still have my product

Bought these Laptops for my kids who are in 6th and 7th grade. They are okay cpu with adequate speed and storage. They are touch screen and the display is okay for them. Personally, in my opinion, the display is dull and should be upgraded to 1080 p.

I had to return the first one that I bought for Christmas. Didn't get much use out of it because it stopped charging but the time we did spend on it was pretty good

It is fantastic for everyday use. It helps me to get the job done. Easy to operate. You’ll love it. It is fast and very efficient.

Great and reliable product! Has been used mainly for university work. Would recommend!

This is a great value for a laptop it’s fast, has a really nice display and lots of RAM.

This laptop has been the best laptop I have ever owned. I hope to buy another one soon

This HP laptop is good for the price. My problem with it is the keyboard. It just feels cheap and the letters on the keys are a similar shade of silver making them difficult to see, even with good lighting. I can type without looking for most keys, but when I do need to look for a special character, or the like, I find it difficult. The keyboard is not backlit either. That alone wouldn’t be a deal breaker, but together with the cheap feel and hard to see characters, I need a different model. I purchased it online without checking it out in person first.

Fast to Boot. Light Weight. Nice Display. Came packaged well. Ordered to replace an 11-year-old HP laptop that the battery died. This laptop is much lighter in weight. Also, ordered an ASUS Zen DVD Drive to load or watch DVD's.

Bought this for my dad. He loves it. Samsung products are great

I'm giving a lower rating for a manufacturing defect where the keyboard panel is not totally sealed into the edge of the bottom structure. However, the laptop seems to work as it should. The keyboard works fine, it is easy to navigate and the screen is good enough for my purposes.

This computer is amazing and helping me complete all my assignments for school so glad I brought this.

Haven't had any issues but with trying to use word

Very light, not bulky and worth the money spent. I purchased this to replace my aging HP!

Great looking sleek laptop. I like the feel of the keys very smooth. The grafics are noticably not very crisp or clear. Working well so far for the price

Lightweight, compact, full sized laptop. Fast and efficient. Great build overall and bought for a great deal during black friday! Thanks!

Exactly what I was looking for! I been looking for this type of laptop at a price I could afford for about 3 months and you had it! Very satisfied!

Solid running machine. Ready to use out of the box.

I’ve been using this HP 15.6" touch-screen laptop since January 2023, and overall, it’s been a solid experience. It handles everyday stuff like emails, web browsing, and Excel without any issues. The 12GB of RAM definitely helps with multitasking, and the SSD makes it boot up super fast, which I really appreciate. The touch screen was something I didn’t think I’d use much, but it’s actually come in handy more often than I expected — especially when I’m just scrolling through stuff or zooming in on documents. Design-wise, it looks sleek and clean, and it's light enough to carry around without being a hassle. I’ve taken it to a few coffee shops and it fits right in — not too flashy or bulky. Battery life has been decent — I usually get around 6 to 7 hours, depending on what I’m doing. It’s enough for most of my day, but I do find myself plugging it in earlier than I’d like sometimes. Also, the speakers are just okay — good enough for Zoom calls or watching YouTube, but definitely not great for music or movies unless you’re using headphones. Overall, it’s a great laptop for the price. Not perfect, but it does its job well and hasn’t given me any major headaches. Would recommend it for students or anyone who needs something reliable for work and everyday use.

My biggest complaint is that everything seems super zoomed in. If you look at the pictures of the screen in the listing vs what I uploaded, you can see the huge difference in start menu size. Mine reaches all the way to the top of the screen! Expect that scaling for literally everything on this computer. The screenshot of the listing is at 100% zoom. As you can see, the website shows up huge. This is not a settings issue or a user error. This laptop claims to have HD resolution, but with the way everything is zoomed in, you get about 740p. Lower quality videos show up way grainer than they should as well, because of the zoom. In addition, I've been using this laptop for two days and already the touchpad did something weird where whenever I clicked, it'd tap whatever was half an inch to the left instead. For example, instead of expanding a window it would minimize. I had to restart the computer. It is also gave a "Intel® Optane™ Memory showing error "At risk (SMART event)" error 30 minutes after unboxing, which some forums said to just disable, but that's not very reassuring. I also don't like how you can't see time remaining on the battery. It only gives percentages. The keyboard also feels like a toy and is super loud. It has Windows 11 S mode, but that is easy to take off so that wasn't a deal breaker for me. All things considered, this might be a good starter laptop for a child or someone elderly...maybe. I just wouldn't expect it to last long. That being said, I will be returning this laptop. I don't think the deal is worth it. Just pay more for something better.