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Customer Ratings & Reviews

$523.00
Save $6.88
Comp. Value: $529.88

Customer reviews

Rating 4.6 out of 5 stars with 1175 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,175 reviews
  • Rated 4 out of 5 stars

    Thank you Best Buy for your suppprtp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the first one that I bough was defective the replacement is working find so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for basic use and document creation; my wife loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Personal laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is fast and efficient. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was extremely easy to set up. So far, it's worked just as it should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay but read this review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good computer, but only 2 USB ports, the downside was time it took to lift the "S" mode lock Microsoft put on the system and the time it took to overcome a stupid intervention by Microsoft which HP accepted. In short you can only download Microsoft apps. Nor can is there a Ethernet port. Ticked me off to say the least.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is you need a laptop with a 10 pad and light this is a perfect option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multitasker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the quality of this unit and easiness in navigating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New comp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use once it is out of s mode. Excellent charge life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought used

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for over a year now. I bought this used from best buy. I purchased it for light gaming, streaming movies and office work. It hasn't failed me yet, I absolutely love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done at this price. Looks great works fast! Very happy with this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good option for the reasonable price. Got a good promotion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of hP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real happy with our laptop. Easy to use and that is what we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent laptop. It’s very fast and easy to transport

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Great shipping. Laptop is working as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We needed it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop came in handy since we were using our phones mostly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a very fast computer, The SSD drive makes a world of difference. It boots up in 10 to 15 seconds. Win 11 has a learning curve that was improved with a third party menu program (Open-Shell). Over all an excellent computer at a reasonable price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are replacing our 10 year old ASUS with this computer. This one is vey easy to carry around the house, since we are primarily using it for listening to music. So far working good but it takes long time to start it. Holding the button for 5-10 seconds, not hearing any klick sound before it finely comes up. We don't know if this is normal, we are hoping it will not get worse. Other than that it's acceptable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for personal use. Easy to use. Office 365 works well on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go get u one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome purchase love it highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy, well worth the money I spent. It works like a charm.

    I would recommend this to a friend